Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and pre-checks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
Figure 10. Verification code on your old PC
10. Enter the verification code on your new PC.
After both the old and the new PCs are paired, a message is displayed on your old PC indicating that the PCs are
successfully linked. You must ensure that both the old and the new PCs remain connected to the same network throughout
the migration process. Any issue in the connection stops the migration process. For more information about the issues that
are related to connecting the PCs, see Code verification.
Figure 11. PCs linked successfully message on old PC
11. If the Windows user account on both the old and the new PCs do not match, a message is displayed to confirm if you want
to use different user accounts for the migration process. Perform one of the following steps:
● Click Continue to continue the migration.
● Click Cancel to cancel the migration. Log off and log in to the Windows user account that has the same name as that of
the user account on the old PC.
If the user accounts are the same, skip this step. For more information about how to migrate multiple user accounts using
Migrate, see Migrate multiple accounts.
Data Migration
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