Users Guide
Table Of Contents
- Dell Migrate User's Guide
- Contents
- Introduction
- Data Migration
- Migrate and erase data from old PC
- Check the network settings
- Change the system locale
- Device discovery and pre-checks
- Unsupported Windows version
- Applications to close before migrating
- Start Migrate
- Launch Data Assistant on your old PC
- Launch Migrate through SupportAssist on your new Dell PC
- Code verification
- Migrate multiple accounts
- Searching for files and settings
- Troubleshooting network disconnect issues during migration
- Create Data Assistant shortcut
- Select files to migrate
- Mapping the drives
- Migration progress
- Migration summary
- Migration completion
- Retry or finish the migration process after it was canceled
- Troubleshooting migration failure
- Troubleshooting when migration is completed with warnings
- Issues while launching Data Assistant on old PC
- Data Erase
- Perform erase without migration
- Prechecks for erase
- Disabling BitLocker
- Troubleshooting hard disk failure issues
- Troubleshooting when external storage is found
- Set reminder
- Levels of erase
- Reset SupportAssist OS Recovery
- Windows reset Windows 10
- Prerequisites for resetting Windows 8.1
- Troubleshooting Windows reset
- Manual Reboot
Figure 165. Out-of-box experience landing page
7. You can either shut down the system forcefully by holding the power button, and let another user set up the system if you
intend if you sell, gift, or trade in the system. You can also set the system up yourself.
Troubleshooting Windows reset
The troubleshooting steps are applicable to both Windows 10 and Windows 8.1.
Steps
1. Perform the following steps to disable and reenable reagentc.
a. Open Command Prompt as an Administrator.
b. Enter reagentc.exe /disable.
Operation Successful message is displayed.
c. Enter reagent.exe /enable.
Operation Successful message is displayed.
100
Data Erase