Dell™ Latitude™ D630 User’s Guide Model PP24L w w w. d e l l . c o m | s u p p o r t . d e l l .
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Contents 1 Finding Information 2 About Your Computer . Front View 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Right Side View Bottom View 3 11 . . . . . . . . . . . . . .
Hibernate Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Configuring Power Management Settings . . . . . . . . . . . . . . . . . . . 36 Accessing Power Options Properties . . . . . . . . . . . . . . . . . . . 37 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 . . . . . . . . . . .
7 Setting Up and Using Networks . . . . . . . . . . . . . . . . . . . 47 . . . . . . . . . . . . . . 47 Connecting a Network or Broadband Modem Cable Setting Up a Network in the Microsoft® Windows® XP Operating System . . 47 . 48 . . . . . . . . . . . . . . . . . . . . . . . . . 48 Setting Up a Network in the Microsoft Windows Vista™ Operating System Wireless Local Area Network . What You Need to Establish a WLAN Connection . . . . . . . . . . . . . 48 Checking Your Wireless Network Card . .
Smart Cards . . . Card Blanks . . . Extended Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 61 61 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Installing a PC Card PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing a Card or Blank . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 . . . . . . . . . . . . . . . . . . . . . . . . 75 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Dell™ Technical Update Service Dell Diagnostics When to Use the Dell Diagnostics . . . . . . . . . . . . . . . . . Starting the Dell Diagnostics From Your Hard Drive . . . . . . . . Starting the Dell Diagnostics from the Drivers and Utilities Media Dell Diagnostics Main Menu . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 91 Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 PC Card Problems Power Problems Ensuring Sufficient Power for Your Computer Docking Power Considerations . . . . . . . .
Microsoft Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . 105 . . . . . . . . . . . . . . . . . . . . . . . ® ® Using Microsoft Windows System Restore . . . . . . . . . . . . . . 105 Restoring Your Operating System . . . . . . . . . . . . . . . . . . . 105 106 . . . . . . . . . . . . . . . . . . . . 109 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Using the Operating System Media . 14 Adding and Replacing Parts . Before You Begin . Recommended Tools . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 135 136 136 137 . . . . . . . . . . . . . . . . . . . . . . . . . . 137 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137 . . . . . . . . . . . . . . . . 137 Before You Call . . . . . . . . . . . . . . . . . . . . . . .
Finding Information NOTE: Some features or media may be optional and may not ship with your computer. Some features or media may not be available in certain countries. NOTE: Additional information may ship with your computer. What Are You Looking For? Find It Here • • • • Drivers and Utilities Media NOTE: The Drivers and Utilities media may be optional and may not ship with your computer.
What Are You Looking For? Find It Here • • • • • • Dell™ Product Information Guide Warranty information Terms and Conditions (U.S. only) Safety instructions Regulatory information Ergonomics information End User License Agreement • Service Tag and Express Service Code • Microsoft Windows License Label Service Tag and Microsoft® Windows® License These labels are located on your computer: • Use the Service Tag to identify your computer when you use support.dell.com or contact support.
What Are You Looking For? Find It Here • Solutions — Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions • Community — Online discussion with other Dell customers • Upgrades — Upgrade information for components, such as memory, the hard drive, and the operating system • Customer Care — Contact information, service call and order status, warranty, and repair information • Service and support — Service call status and support history, service contract, o
What Are You Looking For? Find It Here • Information on network activity, the Power Management Dell QuickSet Help Wizard, hotkeys, and other items controlled by Dell To view Dell QuickSet Help, right-click the QuickSet QuickSet. ® ® icon in the Microsoft Windows taskbar. For more information on Dell QuickSet, see "Dell™ QuickSet" on page 131. • How to reinstall my operating system Operating System Media NOTE: The Operating System media may be optional and may not ship with your computer.
About Your Computer Front View 1 2 3 13 12 4 11 10 5 9 8 6 7 1 display latch 2 display 3 power button 4 device status lights 5 keyboard 6 touch pad 7 fingerprint reader (optional) 8 touch pad buttons/track stick buttons 9 track stick 11 volume control buttons 12 ambient light sensor 10 keyboard status lights 13 mute button About Your Computer 15
DEVICE STATUS LIGHTS Turns on when you turn on the computer and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Turns on steadily or blinks to indicate battery charge status. Turns on when wireless devices are enabled. Turns on when Bluetooth® wireless technology is enabled.
– Off: The battery is adequately charged (or the computer is turned off). – Flashing orange: The battery charge is low. – Solid orange: The battery charge is critically low. DISPLAY — For more information about your display, see "Using the Display" on page 43. DISPLAY LATCH — Keeps the display closed. DISPLAY LATCH BUTTON — Press this button to release the display latch and open the display. — The keyboard includes a numeric keypad as well as the Microsoft® Windows® logo key.
A M B I E N T L I G H T S E N S O R — Detects available environmental light and automatically increases or decreases the display backlighting to compensate for low-light and high-light environments. Press the and left-arrow keys to enable or disable the sensor ("Using the Ambient Light Sensor" on page 43).
AUDIO CONNECTORS Attach headphones or speakers to the Attach a microphone to the connector. connector. S M A R T C A R D S L O T ( W I T H B L A N K ) — Supports one smart card. Smart cards provide a variety of functions, including security features and data storage. The blank prevents foreign matter from entering the interior of the computer when a smart card is not installed in the smart card slot. For more information and instructions on removing the blank, see "Smart Cards" on page 61.
1 "off" position Disables wireless devices 2 "on" position Enables wireless devices 3 "momentary" position Scans for WLAN networks (see "Dell Wi-Fi Catcher™ Network Locator" on page 54) 4 Wi-Fi Catcher light W I -F I C A T C H E R ™ L I G H T — The light operates as follows: – Flashing green: Searching for networks – Solid green: Strong network found – Solid yellow: Weak network found – Flashing yellow: Error – Off: No signal found P C C A R D S L O T — Supports one PC Card, such as a modem or ne
USB CONNECTORS Connect USB devices, such as a mouse, keyboard, or printer. Back View 1 2 3 4 5 6 7 1 network connector (RJ-45) 2 modem connector (RJ-11) 3 USB connectors (2) 4 serial connector 5 video connector 6 AC adapter connector 7 air vents CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running.
MODEM CONNECTOR (RJ-11) Connect the telephone line to the modem connector. For information on using the modem, see the online modem documentation supplied with your computer (see "Finding Information" on page 11). USB CONNECTORS Connects USB devices, such as a mouse, keyboard, or printer. SERIAL CONNECTOR Connects serial devices, such as a mouse or handheld device. VIDEO CONNECTOR Connects video devices, such as a monitor. AC ADAPTER CONNECTOR Connects an AC adapter to the computer.
1 The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned either on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage.
Bottom View 9 1 2 8 3 7 4 6 5 1 battery charge gauge/health gauge 2 battery 3 battery-bay latch releases (2) 4 device locking screw (if present) 5 memory module cover 6 docking-device connector 7 air vents 8 hard drive 9 device locking screw BATTERY CHARGE GAUGE/HEALTH GAUGE — Provides information on the battery charge (see "Checking the Battery Charge" on page 34).
— The computer uses an internal fan to create airflow through the fan air vents, which prevents the computer from overheating.
About Your Computer
Transferring Information to a New Computer You can use your operating system wizards to help you transfer files and other data from one computer another. For instructions, see the following section that corresponds to the operating system your computer is running. Microsoft® Windows® XP The Microsoft Windows XP operating system provides the Files and Settings Transfer wizard to move data from a source computer to a new computer.
5 When the Now go to your old computer screen appears, go to your old or source computer. Do not click Next at this time. To copy data from the old computer: 1 On the old computer, insert the Windows XP Operating System media. 2 On the Welcome to Microsoft Windows XP screen, click Perform additional tasks. 3 Under What do you want to do?, click Transfer files and settings. 4 On the Files and Settings Transfer Wizard welcome screen, click Next.
1 On the old computer, insert the wizard disk. 2 Click the Start→ Run. 3 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK. 4 On the Files and Settings Transfer Wizard welcome screen, click Next. 5 On the Which computer is this? screen, click Old Computer→ Next. 6 On the Select a transfer method screen, click the transfer method you prefer. 7 On the What do you want to transfer? screen, select the items you want to transfer and click Next.
5 At the computer you are transferring data from, follow the on-screen instructions to select the settings and files you want to transfer. 6 You will come to a screen that indicates you are ready to transfer files. 7 From the destination computer, view the transfer and wait for the indication that the transfer is complete. 8 Select Close. You are prompted to restart the computer.
9 Select Yes. The computer reboots and the transfer is complete.
Transferring Information to a New Computer
Using a Battery Battery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer. For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay.
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage.
Check the Battery Health NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery as described below and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the icon in the taskbar, and click Help. To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds.
Power Management Modes Standby and Sleep Mode Standby mode (sleep mode in Microsoft Windows Vista™) conserves power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby or sleep mode, it returns to the same operating state it was in before entering standby or sleep mode. NOTICE: If your computer loses AC and battery power while in standby or sleep mode, it may lose data.
NOTE: Some PC Cards may not operate correctly after the computer exits hibernate mode. Remove and reinsert the card (see "Removing a Card or Blank" on page 62), or simply restart (reboot) your computer. To exit hibernate mode, press the power button. The computer may take a short time to exit hibernate mode. You cannot make the computer exit hibernate mode by pressing a key or touching the touch pad or track stick.
Replacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell™ computer. Do not use a battery from other computers with your computer.
Battery Errors To address error codes generated by the battery, refer to "Error Messages" on page 82.
Using a Battery
Using the Keyboard Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are marked in blue on the right of the keypad keys. To type a number or symbol, hold down and press the desired key. • To enable the keypad, press . The • To disable the keypad, press again. 9 light indicates that the keypad is active.
Battery Displays the Dell™ QuickSet Battery Meter (see "Dell™ QuickSet Battery Meter" on page 34). Display Functions Switches the video image to the next display option. The options include the integrated display, an external monitor, and both displays simultaneously. Scales between wide-screen and standard aspect ratio video resolutions.
Windows logo key and Opens the Search Results-Computer dialog box (if the computer is connected to a network). Windows logo key and Opens the System Properties dialog box. To adjust keyboard operation, such as the character repeat rate, open the Control Panel, click Printers and Other Hardware, and click Keyboard. For information about the Control Panel, access the Help and Support Center (click Start→ Help and Support).
You can also use the track stick to move the cursor. Press the track stick left, right, up, or down to change the direction of the cursor on the display. Use the track stick and track stick buttons as you would use a mouse. Customizing the Touch Pad and Track Stick You can use the Mouse Properties window to disable the touch pad and track stick or adjust their settings. 1 Open the Control Panel, and then click Mouse.
Using the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the brightness to the lowest comfortable setting by pressing and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer or docking device.
The ambient light sensor is disabled when your computer is shipped to you. If you enable the ambient light sensor and then use any of the display brightness key combinations, the ambient light sensor is disabled and the display brightness is increased or decreased accordingly. Dell™ QuickSet allows you to enable or disable the ambient light sensor. You can also adjust maximum and minimum brightness settings that are activated when you enable the ambient light sensor feature.
NOTICE: You can damage an external monitor by using an unsupported refresh rate. Before adjusting the refresh rate on an external monitor, see the user’s guide for the monitor. Dual Independent Display Mode You can attach an external monitor or projector to your computer and use it as an extension of your display (known as "dual independent display" or "extended desktop" mode).
3 Under Pick a task..., click the area you want to change, or under or pick a Control Panel icon, click Display. 4 Click the Settings tab→ Advanced→ Displays tab. See the documentation that came with your video card for additional information.
Setting Up and Using Networks Setting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet. You can set up a local area network (LAN) using a network or broadband modem cable, or set up a wireless LAN (WLAN).
NOTE: Selecting the connection method labeled This computer connects directly to the Internet enables the integrated firewall provided with Windows XP Service Pack 2 (SP2). 2 Complete the checklist. 3 Return to the Network Setup Wizard and follow the instructions in the wizard. Setting Up a Network in the Microsoft Windows Vista™ Operating System 1 Click the Windows Vista Start button, , and click Connect To→ Set up a connection or network. 2 Select an option under Choose a connection option.
If Wireless Network Connection does not appear under LAN or High-Speed Internet, you may not have a wireless network card. If Wireless Network Connection appears, you have a wireless network card. To view detailed information about the wireless network card: 1 Right-click Wireless Network Connection. 2 Click Properties. The Wireless Network Connection Properties window appears. The wireless network card’s name and model number are listed on the General tab.
NOTE: Restart your wireless equipment in the order described below to prevent a potential connection failure. 11 Turn on only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize. After 2 minutes, proceed to step 12. 12 Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize. After 2 minutes, proceed to the step 13. 13 Start your computer and wait until the boot process completes.
1 Click Start→ Settings→ Control Panel→ Network Connections. 2 Right-click the Wireless Network Connection icon, and then click View Available Wireless Networks. If the Choose a wireless network window states Windows cannot configure this connection, the wireless network card’s client utility is managing the wireless network card.
Mobile Broadband (or Wireless Wide Area Network) A Mobile Broadband network, also known as a Wireless Wide Area Network (WWAN), is a high-speed digital cellular network that provides Internet access over a much wider geographical area than a WLAN, which typically covers only from 100 to 1000 feet. Your computer can maintain Mobile Broadband network access as long as the computer is within a cellular-data coverage zone. Contact your service provider for coverage of a high-speed digital cellular network.
Connecting to a Mobile Broadband Network NOTE: These instructions only apply to Mini-Cards. They do not apply to internal cards with wireless technology. NOTE: Before you connect to the Internet, you must activate Mobile Broadband service through your cellular service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through the Windows Help and Support Center (click Start→ Help and Support).
You can use Location Profile Settings to create profiles for accessing the Internet with your computer in your office, home, or other public places with Internet services. General Mobility Settings allows you to change the way network connections are handled. The profiles consist of different network settings and equipment that you need when using your computer in different locations. For more information about Dell QuickSet, right-click the QuickSet icon in the taskbar and select Help.
Using Multimedia Playing Media NOTICE: Do not press down on the media tray when you open or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing media. 1 Press the eject button on the front of the drive. 2 Pull out the tray. 3 Place the disc, label side up, in the center of the tray and snap the disc onto the spindle.
4 Push the tray back into the drive. To format media for storing data, to create music media, or to copy media, see the media software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create media. A CD player includes the following basic buttons: Play. Move backward within the current track. Pause. Move forward within the current track. Stop. Go to the previous track. Eject. Go to the next track. A DVD player includes the following basic buttons: Stop.
This section applies only to computers that have a CD-RW, DVD+/-RW, or CD-RW/DVD (combo) drive. NOTE: The types of media drives offered by Dell may vary by country. The following instructions explain how to make a copy using Roxio Creator Plus - Dell Edition. You can also use Roxio Creator Plus for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data.
CD-Writable Drives Media Type Read Write Rewritable CD-R Yes Yes No CD-RW Yes Yes Yes Media Type Read Write Rewritable CD-R Yes Yes No CD-RW Yes Yes Yes DVD+R Yes Yes No DVD-R Yes Yes No DVD+RW Yes Yes Yes DVD-RW Yes Yes Yes DVD+R DL Yes Yes No DVD-R DL Maybe No No DVD-RAM Maybe No No DVD-Writable Drives Helpful Tips 58 • Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Roxio Creator Plus and open a Creato
Adjusting the Volume NOTE: When the speakers are muted, you do not hear the media playing. 1 Open the Volume Control window. 2 Click and drag the bar in the Volume Control column and slide it up or down to increase or decrease the volume. For more information on volume control options, click Help in the Volume Control window. The Volume Meter displays the current volume level, including mute, on your computer.
Microsoft Windows Vista™ Operating System 1 Click the Windows Vista Start button, Personalization. , and click Control Panel→ Appearance and 2 Under Personalization, click Adjust Screen Resolution. 3 Under Resolution: click and drag the bar to reduce the resolution setting. 4 In the drop-down menu under Colors, click Medium (16 bit) and click OK.
Using Cards NOTE: Electrical and electronic devices are sensitive to electrostatic discharge (ESD). If a substantial ESD occurs, the device may reset and the device software may attempt to reinitialize a connection. If the software is not operational after an ESD occurrence, restart the modem software program. Card Types PC Cards See "PC Card" on page 163 for information on supported PC Cards. NOTE: A PC Card is not a bootable device.
Installing a PC Card You can install a PC Card in the computer while the computer is running. The computer automatically detects the card. PC Cards are generally marked with a symbol (such as a triangle or an arrow) to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.
NOTICE: Click the icon in the taskbar to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card in the configuration utility, you could lose data. Do not attempt to eject a card by pulling its cable, if one is attached. Press the latch and remove the card or blank. For some latches, you must press the latch twice: once to pop the latch out, and then a second time to pop the card out.
64 Using Cards
Securing Your Computer Security Cable Lock NOTE: Your computer does not ship with a security cable lock. A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer.
About Smart Cards Smart cards are portable credit-card shaped devices with internal integrated circuits. The top surface of the smart card usually contains an embedded processor under the gold contact pad. The combination of the small size and integrated circuits make smart cards valuable tools for security, data storage, and special programs.
Passwords Passwords prevent unauthorized access to your computer. When using passwords, observe the following guidelines: • Choose a password that you can remember, but not one that is easy to guess. For example, do not use the names of family members or pets for passwords. • It is recommended that you do not write down your password. If you do write it down, however, ensure that the password is stored in a secure place. • Do not share your password with other people.
A primary (or system) password, an administrator password, and a hard drive password all prevent unauthorized access to your computer in different ways. The following table identifies types and features of passwords available on your computer.
If you have assigned an administrator password, you can use it instead of the primary password. The computer does not specifically prompt you for the administrator password. Using an Administrator Password The administrator password is designed to give system administrators or service technicians access to computers for repair or reconfiguration. The administrators or technicians can assign identical administrator passwords to groups of computers, allowing you to assign a unique primary password.
NOTE: The administrator password provides access to the computer, but it does not provide access to the hard drive when a hard drive password is assigned. Trusted Platform Module (TPM) NOTE: The TPM feature supports encryption only if the operating system supports TPM. For more information, see the TPM software documentation and the help files that came with the software. TPM is a hardware-based security feature that can be used to create and manage computer-generated encryption keys.
• Encryption • Private information management Activating the Security Management Software NOTE: You must first enable the TPM in order for the security management software to have full functionality. 1 Enable the TPM feature (see "Enabling the TPM Feature" on page 70). 2 Load the security management software: a Turn on (or restart) your computer. b When the DELL™ logo appears, press immediately.
• If the computer belongs to a company, notify the security office of the company. • Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case number, and the name, address, and phone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer. The Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen.
Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.
2 Turn the retainer ring on the underside of your mouse counterclockwise, and then remove the ball. 3 Wipe the ball with a clean, lint-free cloth. 4 Blow carefully into the ball cage or use a can of compressed air to dislodge dust and lint. 5 If the rollers inside the ball cage are dirty, clean the rollers with a cotton swab moistened lightly with isopropyl alcohol. 6 Recenter the rollers in their channels if they are misaligned. Ensure that fluff from the swab is not left on the rollers.
Troubleshooting Dell™ Technical Update Service The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications. To enroll for the Dell Technical Update service, go to http://support.dell.com/technicalupdate. Dell Diagnostics Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 139) as you complete these checks.
2 Turn on (or restart) your computer. 3 Diagnostics can be invoked one of two ways: a When the DELL™ logo appears, press immediately. Select Diagnostics from the boot menu and press . NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. NOTE: Before attempting option B, the computer must be powered down completely.
7 When the Dell Diagnostics Main Menu appears, select the test you want to run. Dell Diagnostics Main Menu 1 After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Function Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Extended Test Performs a thorough check of devices.
Tab Function (continued) Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.
• View the Dell Support Utility settings • Access the help file for the Dell Support Utility • View frequently asked questions • Learn more about the Dell Support Utility • Turn the Dell Support Utility off Double-Clicking the Dell Support Icon Double-click the icon to manually check your computing environment, view frequently asked questions, access the help file for the Dell Support Utility, and view Dell Support settings.
Problems writing to a CD/DVD-RW drive C L O S E O T H E R P R O G R A M S — The CD/DVD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the CD/DVDRW. TU R N O F F S T A N D B Y M O D E I N W I N D O W S B E F O R E W R I T I N G T O A C D / D V D - R W D I S C — Search for the keyword standby in the Windows Help and Support Center for information on power management modes.
NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network. C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I N G S — If you cannot open your e-mail attachments: 1 In Outlook Express, click Tools, click Options, and then click Security. 2 Click Do not allow attachments to remove the checkmark. CHECK THE TELEPHONE LINE CONNECTION. CHECK THE TELEPHONE JACK.
Error Messages Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 139) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared. A U X I L I A R Y D E V I C E F A I L U R E — The touch pad, track stick, or external mouse may be faulty.
H A R D - D I S K D R I V E C O N F I G U R A T I O N E R R O R — The computer cannot identify the drive type. Shut down the computer, remove the hard drive (see "Hard drive problems" on page 80), and boot the computer from media. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the HardDisk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 75).
M E M O R Y D A T A L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E — A memory module may be faulty or improperly seated. Reinstall the memory modules (see "Memory Problems" on page 88) and, if necessary, replace them. M E M O R Y D O U B L E W O R D L O G I C F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E — A memory module may be faulty or improperly seated.
S H U T D O W N F A I L U R E — A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 75). T I M E - O F - D A Y C L O C K L O S T P O W E R — System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program. Then immediately exit the program.
Keyboard Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 139) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional.
Unexpected characters D I S A B L E T H E N U M E R I C K E Y P A D — Press to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit. Lockups and Software Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 139) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
A solid blue screen appears TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then restart your computer. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION — • Ensure that the program is compatible with the operating system installed on your computer.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 75). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS — • Reseat the memory modules (see "Memory Problems" on page 88) to ensure that your computer is successfully communicating with the memory. • Ensure that you are following the memory installation guidelines (see "Memory Problems" on page 88). • Run the Dell Diagnostics (see "Dell Diagnostics" on page 75).
C A N N O T C O N N E C T — The Dell Mobile Broadband Card must be activated on the network in order to connect. Once the Dell Mobile Broadband Card Utility has been launched, position the mouse over the icon in the taskbar to read the status of the connection. If the status indicates the mobile broadband card is not activated, see "Activate your Mobile Broadband card" on page 90 for more information. If problems persist, contact your Mobile Broadband service carrier for details on your plan.
Power Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 139) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. C H E C K T H E P O W E R L I G H T — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press the power button to exit standby mode.
Ensuring Sufficient Power for Your Computer Your computer is designed to use a 65-W or higher AC adapter. Using AC adapters that are less-powerful than 65 W will cause you to receive a WARNING message. Docking Power Considerations Due to the extra power consumption when a computer is docked to the Dell D/Dock, normal computer operation is not possible on battery power alone. Ensure that the AC adapter is connected to your computer when the computer is docked to the Dell D/Dock.
R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for instructions. Scanner Problems Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 139) as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.
No sound from external speakers E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N — See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion. A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
If the touch pad operates correctly, the mouse may be defective. C H E C K T H E S YS T E M S E T U P P R O G R A M S E T T I N G S — Verify that the system setup program lists the correct device for the pointing device option. (The computer automatically recognizes a USB mouse without making any setting adjustments.
R O T A T E T H E C O M P U T E R T O F A C E A D I F F E R E N T D I R E C T I O N — Eliminate sunlight glare, which can cause poor picture quality. ADJUST THE WINDOWS DISPLAY SETTINGS — 1 Click the Start button and then click Control Panel. 2 Click Appearance and Themes. 3 Click the area you want to change or click the Display icon. 4 Try different settings for Color quality and Screen resolution.
System Setup Program Overview NOTE: Your operating system may automatically configure most of the options available in the system setup program, thus overriding options that you set through the system setup program. (An exception is the External Hot Key option, which you can disable or enable only through the system setup program.) For more information on configuring features for your operating system, access the Help and Support Center (click Start→ Help and Support).
On each screen, the system setup options are listed at the left. To the right of each option is the setting or value for that option. You can change settings that appear as white type on the screen. Options or values that you cannot change (because they are determined by the computer) appear less bright. The upper-right corner of the screen displays help information for the currently highlighted option; the lower-right corner displays information about the computer.
2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 3 Connect the computer to an electrical outlet. 4 Turn on the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
100 System Setup Program
Reinstalling Software Drivers What Is a Driver? A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed.
NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue. Scroll down the list to see if any device has an exclamation point (a yellow circle with a "!") on the device icon. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 102).
2 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Microsoft Windows Vista 1 Click the Windows Vista start button, , and right-click Computer. 2 Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.
If instructed to navigate to the driver files, click the media directory on the driver information window to display the files associated with that driver. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous section, reinstall the drivers: Microsoft Windows XP 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Double-click the type of device for which you are installing the driver (for example, Audio or Video).
3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps. Microsoft Windows Vista 1 Click the Windows Vista start button, , and click Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search.
Microsoft Windows Vista 1 Click the Windows Vista Start button, , and click Help and Support. 2 In the search box, type System Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3 Click Next and follow the remaining prompts on the screen. In the event that System Restore did not resolve the issue, you may undo the last system restore.
NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the following items: • Dell™ Operating System media • Dell Drivers and Utilities media (also known as ResourceCD) NOTE: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer.
108 Reinstalling Software
Adding and Replacing Parts Before You Begin This chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist: • You have performed the steps in "Turning Off Your Computer" on page 109 and "Before Working Inside Your Computer" on page 109. • You have read the safety information in your Dell™ Product Information Guide.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer.
Hinge Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: The hinge cover is fragile and can be damaged if extreme force is used. Be careful when removing the hinge cover.
1 Follow the instructions in "Before You Begin" on page 109. 2 Remove the hinge cover (see "Hinge Cover" on page 111). 1 2 3 4 5 6 1 screws (3) 2 keyboard tabs (5) 3 palm rest 4 pull-tab 5 keyboard-cable locking arm 6 keyboard cable connector NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard. 3 Remove the three screws across the top of the keyboard.
Internal Card With Bluetooth® Wireless Technology CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.
6 Disconnect the card from the cable and remove the card from the computer. Coin-Cell Battery CAUTION: Before performing the following procedures, follow the safety instructions in your Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching a connector on the back panel of the computer. NOTICE: To avoid damaging the system board, you must remove the main battery before you begin working inside the computer.
1 2 3 1 battery connector 2 coin-cell battery 3 mylar 4 Remove the battery connector from the connector on the system board. 5 Being careful not to break the plastic, slightly raise the corner of the mylar above the battery. 6 While holding the mylar, grasp the battery and pull out of the battery compartment. Memory You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 163 for information on the memory supported by your computer.
1 Follow the procedures in "Before You Begin" on page 109. 2 Remove the hinge cover (see "Hinge Cover" on page 111). 3 Remove the keyboard (see "Keyboard" on page 111). 1 2 1 memory module (DIMM A) 2 securing clips (2) NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips.
2 1 1 securing clips (2 per connector) 2 memory module 5 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. a Align the notch in the module connector with the tab in the connector slot. b Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the module and reinstall it.
2 Turn the computer bottom-side up, loosen the captive screw in the memory module cover, and then remove the cover. 1 2 1 memory module cover 2 captive screw NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory-module securing clips.
2 1 1 securing clips (2 per connector) 2 memory module NOTICE: Insert memory modules at a 45-degree angle to avoid damaging the connector. 4 Ground yourself and install the new memory module: NOTE: If the memory module is not installed properly, the computer may not boot properly. No error message indicates this failure. a Align the notch in the module edge connector with the tab in the connector slot.
6 Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet. 7 Turn on the computer. As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer, click Start→ Help and Support, and then click Computer Information. 8 Replace the memory module cover.
NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips. 4 If a WLAN card is not already installed, go to step 5. If you are replacing a WLAN card, remove the existing card: a Disconnect the WLAN card from any attached cables. b Use your fingertips to carefully spread apart the metal securing tabs until the card pops up slightly. c Slide and lift the WLAN card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion.
1 2 1 WLAN card 2 antenna cable connectors NOTICE: To avoid damaging the WLAN card, never place cables on top of or under the card. NOTE: Your WLAN card may have two or three connectors, depending on the type of card you ordered. NOTE: For more specific information about which cable to connect to which connector, see the documentation that came with your WLAN card. c Connect the antenna cables to the WLAN card, ensuring that you route the cables correctly.
1 1 Mobile Broadband card 2 2 antenna cables (2) NOTICE: To prevent damage to the connector, do not use tools to spread the securing clips. 4 If a Mobile Broadband card is not already installed, go to step 5. If you are replacing a Mobile Broadband card, remove the existing card: a Disconnect the Mobile Broadband card from any attached cables.
1 2 1 Mobile Broadband card 2 metal securing tabs (2) b Use your fingertips to carefully spread apart the metal securing tabs until the card pops up slightly. c Slide and lift the Mobile Broadband card out of its connector. NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors and realign the card. NOTE: Do not insert a WLAN card into the Mobile Broadband card slot.
1 1 Mobile Broadband card 2 2 antenna cables (2) NOTICE: To avoid damaging the Mobile Broadband card, never place cables on top of or under the card and ensure that you route the cables properly. NOTE: For more specific information about which cable to connect to which connector, see the documentation that came with your Mobile Broadband card.
2 1 1 SIM card 2 metal brackets (2) NOTICE: Do not touch the SIM card connectors to protect the card from electrostatic discharge (ESD). To prevent ESD, hold the card in your hand before you insert or remove the card. 2 With the cut-off corner on the card facing away from the card slot, insert the SIM card into the slot so that it slides under the metal tabs on the sides.
1 2 1 screws (2) 2 hard drive NOTE: The number of hard drive screws may vary. 2 Remove the hard drive screws on the bottom of the computer. NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging. See "Protecting Against Electrostatic Discharge" in the Product Information Guide. 3 Slide the hard drive out of the computer. 4 Remove the new drive from its packaging. Save the original packaging for storing or shipping the hard drive.
Media Bay NOTE: If the device locking screw is not present, you can remove and install devices while the computer is running and connected to a docking device (docked). Removing Media Bay Devices NOTICE: To prevent damage to devices, store them in a safe, dry place when they are not installed in the computer. Avoid pressing down on them or placing heavy objects on top of them. 1 If present, remove the device locking screw from the bottom of the computer.
NOTE: This card is only compatible with the Microsoft Windows Vista™ operating system. NOTE: If you ordered a FCM card with your computer, the card is already installed. 1 Follow the procedures in "Before You Begin" on page 109. 2 Remove the hinge cover (see "Hinge Cover" on page 111). 3 Remove the keyboard (see "Keyboard" on page 111). 4 Ground yourself by touching one of the metal connectors on the back of the computer. NOTE: If you leave the area, ground yourself again when you return to the computer.
1 1 FCM card NOTICE: When installing this card, ensure the two antenna cables are not under the card. The antenna cables are designed to lay across the top of the FCM card and into the protective sleeve. Installing the card on top of these antenna cables may cause damage to your computer. Also, do not install the FCM card in the WLAN card connector. The FCM card is designed to work in the WWAN card connector. Installing the card in the wrong slot may cause damage to your computer.
Dell™ QuickSet NOTE: This feature may not be available on your computer. Dell™ QuickSet provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon in the Microsoft® Windows® taskbar. The taskbar is located in the lower-right corner of your screen.
132 Dell™ QuickSet
Traveling With Your Computer Identifying Your Computer • Attach a name tag or business card to the computer. • Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell. • Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and phone number in this file.
• Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, use the wireless switch (see "Enabling/Disabling the Dell™ Mobile Broadband Card" on page 53). • Consider changing your power management options to maximize battery operating time (see "Configuring Power Management Settings" on page 37).
Getting Help Obtaining Assistance CAUTION: If you need to remove the computer cover, first disconnect the computer power and modem cables from all electrical outlets. If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1 See "Troubleshooting" on page 75 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 75 for procedures on how to run Dell Diagnostics.
www.dell.com | support.dell.com Online Services You can learn about Dell products and services on the following websites: www.dell.com www.dell.com/ap (Asian/Pacific countries only) www.dell.com/jp (Japan only) www.euro.dell.com (Europe only) www.dell.com/la (Latin American and Caribbean countries) www.dell.ca (Canada only) You can access Dell Support through the following websites and e-mail addresses: • Dell Support websites support.dell.com support.jp.dell.com (Japan only) support.euro.dell.
Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 140.
www.dell.com | support.dell.com Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 139). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer.
Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to determine the contents of the system’s start-up files.
www.dell.com | support.dell.com • For support by e-mail, see the e-mail addresses listed in the following table. NOTE: Toll-free numbers are for use within the country for which they are listed. • For support by phone, use the phone numbers and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
Country (City) International Access Code Country Code City Code Service Type Australia (Sydney) Online Support International Access Code: 0011 Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.com support.ap.dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Service Type Bermuda Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/bm la-techsupport@dell.com Technical Support, Customer Service, Sales Bolivia Online Support 1-877-890-0751 www.dell.com/bo la-techsupport@dell.com Technical Support, Customer Service, Sales Brazil Online Support International Access Code: 00 toll-free: 800-10-0238 www.dell.
Country (City) International Access Code Country Code City Code Service Type Canada (North York, Ontario) Online Order Status www.dell.ca/ostatus International Access Code: 011 Online Support support.ca.dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Service Type China (Xiamen) Online Support Country Code: 86 Technical Support E-mail support.dell.com.cn/email City Code: 592 Customer Service E-mail customer_cn@dell.com Technical Support Fax support.dell.com.
Country (City) International Access Code Country Code City Code Service Type Costa Rica Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/cr la-techsupport@dell.com Technical Support, Customer Service, Sales Czech Republic (Prague) Online Support International Access Code: 00 Country Code: 420 0800-012-0231 support.euro.dell.com czech_dell@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Service Type El Salvador Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/sv la-techsupport@dell.com Technical Support, Customer Service, Sales Finland (Helsinki) Online Support International Access Code: 990 800-6132 support.euro.dell.com fi_support@dell.
Country (City) International Access Code Country Code City Code Service Type Germany (Frankfurt) Online Support International Access Code: 00 support.euro.dell.com tech_support_central_europe@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Service Type Hong Kong Online Support International Access Code: 001 Country Code: 852 148 Getting Help Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.com support.dell.com.
Country (City) International Access Code Country Code City Code Service Type India Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.com Portable and Desktop Support Desktop Support E-mail india_support_desktop@dell.com Portable Support E-mail india_support_notebook@dell.com Phone Numbers 080-25068032 or 080-25068034 or your city STD code + 60003355 or toll-free: 1-800-425-8045 Server Support E-mail Phone Numbers india_support_Server@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Service Type Ireland (Cherrywood) Online Support International Access Code: 00 Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com dell_direct_support@dell.
Country (City) International Access Code Country Code City Code Service Type Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address Italy (Milan) Online Support International Access Code: 00 Home and Small Business Country Code: 39 Technical Support 02 577 826 90 City Code: 02 Customer Service 02 696 821 14 Fax 02 696 821 13 Switchboard 02 696 821 12 support.euro.dell.
www.dell.com | support.dell.
Country (City) International Access Code Country Code City Code Service Type Korea (Seoul) Online Support International Access Code: 001 Technical Support, Customer Service toll-free: 080-200-3800 Country Code: 82 Technical Support – Dimension, PDA, Electronics, and Accessories toll-free: 080-200-3801 Sales toll-free: 080-200-3600 City Code: 2 Latin America Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.ap.dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Service Type Mexico Online Support International Access Code: 00 Country Code: 52 Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/mx la-techsupport@dell.
Country (City) International Access Code Country Code City Code Service Type Norway (Lysaker) Online Support International Access Code: 00 Technical Support 671 16882 Country Code: 47 Relational Customer Service 671 17575 Home/Small Business Customer Service 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 Panama Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com www.dell.com/pa la-techsupport@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Service Type St. Kitts and Nevis Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/kn la-techsupport@dell.com Technical Support, Customer Service, Sales St. Lucia Online Support toll-free: 1-866-540-3355 www.dell.com/lc la-techsupport@dell.com Technical Support, Customer Service, Sales St.
Country (City) International Access Code Country Code City Code Service Type South Africa (Johannesburg) Online Support International Access Code: Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address support.euro.dell.com dell_za_support@dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Service Type Switzerland (Geneva) Online Support International Access Code: 00 Taiwan support.euro.dell.com Tech_support_central_Europe@dell.
Country (City) International Access Code Country Code City Code Service Type Turks and Caicos Islands Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/tc la-techsupport@dell.com Technical Support, Customer Service, Sales U.K. (Bracknell) Online Support toll-free: 1-877-441-4735 support.euro.dell.com International Access Code: 00 dell_direct_support@dell.com Country Code: 44 Customer Service Online City Code: 1344 Sales support.euro.dell.
www.dell.com | support.dell.com Country (City) International Access Code Country Code City Code Service Type U.S.A. (Austin, Texas) International Access Code: 011 Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired Country Code: 1 Fax Technical Support (1-877-335-5889) toll-free: 1-800-727-8320 support.dell.
Country (City) International Access Code Country Code City Code Service Type U.S. Virgin Islands Online Support Area Codes, Local Numbers, and Toll-Free Numbers Web and E-mail Address www.dell.com/vi la-techsupport@dell.com Technical Support, Customer Service, Sales Venezuela Online Support toll-free: 1-877-702-4360 www.dell.com/ve la-techsupport@dell.
162 Getting Help www.dell.com | support.dell.
Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer.
www.dell.com | support.dell.
Communications (continued) Wireless internal WLAN, WWAN, and Bluetooth® wireless support (if optional cards are purchased) Video NOTE: Your Dell™ Latitude™ D630 computer has both integrated and discrete video options. Video type: integrated and discrete on system board, hardware accelerated Data bus integrated video Video controller Intel Extreme or Discrete Graphics Video memory Integrated video 256-MB or 512-MB of shared system memory.
www.dell.com | support.dell.com Display (continued) Operating angle 0° (closed) to 180° Viewing angles: WXGA Horizontal 40/40° WXGA Vertical 10/30° WXGA+ Horizontal 65/65° WXGA+ Vertical 50/50° Pixel pitch: WXGA 0.2588 WXGA+ 0.1971 Power Consumption (panel with backlight) (typical): WXGA 5.0 W (max) WXGA+ 5.5 W (max) Keyboard Number of keys 87 (U.S.
Battery (continued) 6-cell lithium-ion battery 56 WHr 4-cell lithium-ion battery 35 WHr Dimensions:185.22 4-cell and 6-cell lithium-ion batteries: Depth 66.6 mm (2.62 inches) Height 19.2 mm (0.76 inch) Width 185.22 mm (72.92 inches) 9-cell lithium-ion battery: Depth 93.3 mm (3.67 inches) Height 20.59 mm (0.81 inch) Width 287.30 mm (11.31 inches) Weight: 9-cell lithium-ion battery 0.51 kg (1.12 lb) AC Adapter Input voltage 100–240 VAC Input current (maximum) 1.
www.dell.com | support.dell.com Physical Height 32.3 mm (1.27 inches) Width 337 mm (13.3 inches) Depth 238 mm (9.3 inches) Weight (with 6-cell battery): 2.33 kg (5.14 lbs) With CD drive 2.
Appendix FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. This device complies with Part 15 of the FCC Rules.
• Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 NOTE: For further regulatory information, see your Product Information Guide. Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
Glossary Terms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer. A AC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.
C C — Celsius — A temperature measurement scale where 0° is the freezing point and 100° is the boiling point of water. cache — A special high-speed storage mechanism which can be either a reserved section of main memory or an independent high-speed storage device. The cache enhances the efficiency of many processor operations. L1 cache — Primary cache stored inside the processor. Control Panel — A Windows utility that allows you to modify operating system and hardware settings, such as display settings.
to bypass the processor. docking device — See APR. DMTF — Distributed Management Task Force — A consortium of hardware and software companies who develop management standards for distributed desktop, network, enterprise, and Internet environments. domain — A group of computers, programs, and devices on a network that are administered as a unit with common rules and procedures for use by a specific group of users. A user logs on to the domain to gain access to the resources.
modes can display an unlimited variety of shapes and fonts. F Fahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water. FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system. FCC — Federal Communications Commission — A U.S.
referred to as built-in. I/O — input/output — An operation or device that enters and extracts data from your computer. Keyboards and printers are I/O devices. I/O address — An address in RAM that is associated with a specific device (such as a serial connector, parallel connector, or expansion slot) and allows the processor to communicate with that device. IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor.
processors, buses, and interfaces are often measured in MHz. set. Mini PCI — A standard for integrated peripheral devices with an emphasis on communications such as modems and NICs. A Mini PCI card is a small external card that is functionally equivalent to a standard PCI expansion card. O Mini-Card — A small card designed for integrated peripherals, such as communication NICs. The MiniCard is functionally equivalent to a standard PCI expansion card.
automatically configure devices. Plug and Play provides automatic installation, configuration, and compatibility with existing hardware if the BIOS, operating system, and all devices are Plug and Play compliant. POST — power-on self-test — Diagnostics programs, loaded automatically by the BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video. If no problems are detected during POST, the computer continues the startup.
hard drives, CD drives, printers, and scanners. The SCSI can connect many devices using a single controller. Each device is accessed by an individual identification number on the SCSI controller bus. SDRAM — synchronous dynamic random-access memory — A type of DRAM that is synchronized with the optimal clock speed of the processor. serial connector — An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer.
text editor — A program used to create and edit files that contain only text; for example, Windows Notepad uses a text editor. Text editors do not usually provide word wrap or formatting functionality (the option to underline, change fonts, and so on). TPM — trusted platform module — A hardware-based security feature that when combined with security software enhances network and computer security by enabling features such as file and e-mail protection.
W W — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt. WHr — watt-hour — A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours. wallpaper — The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows Control Panel. You can also scan in your favorite picture and make it wallpaper.
