Owner's Manual

Dell ControlPoint Connection Manager 99

Using Diagnostics

Open

DCP Connection Manager

→

Troubleshooting

→

Run Diagnostics

The Diagnostics screen displays. You can expand any of the

Diagnostics

categories and click on a specific diagnostic test to view a brief description of

the test in the

Test Information

text box.

Select the diagnostics to run and click

Run Selected

. Pass/Fail test results

display adjacent to the individual test.

Click

to return to the

Troubleshooting

screen.

Alternatively, you can click

View Connection Log

, and the

Connection Log

Screen

appears. Or, click

View Status Log

, and the

Status Log Screen

appears.

Temperature Verifies that the temperature of the Mobile

Broadband adapter is in admissible range.

Dial-up

Diagnostics

Adapter Test The test passes if the dial-up adapter is

present and accessible. The test fails if the

adapter is not present or present but

disabled.

Manufacturer Verifies device manufacturer.

Version Verifies driver version.

Model Identification Identifies model of dial-up adapter.

Dial Tone Test Checks if dial tone can be detected.

Diagnostic