Owner's Manual

108 Dell ControlPoint Connection Manager
• Verify from the Connection Status screen that you have an already
configured Wi-Fi network connection.
Why is my Internet connection so slow?
• You may be using a dial-up network connection to access the Internet. Try
switching to a faster network connection type such as Broadband Cable,
DSL, Ethernet, Wi-Fi or Mobile Broadband.
• Using a Wi-Fi network to access a faster network connection type
(Broadband Cable, DSL, or high speed LAN to reach the Internet will impact
connection speed. Weak Wi-Fi radio signal due to interference from other
equipment or from having your Dell laptop near the wireless AP boundary
region may further impact connection speed. To resolve the issue, try moving
closer to the Wi-Fi access point or connect to another Wi-Fi network.
• Accessing the Internet over a VPN will impact connection speed. Disconnect
the VPN whenever it is not required. Refer to VPN Settings within DCP
Connection Manager Help, or refer to the documentation from the provider
of the VPN software application installed on your Dell laptop.
• Run the diagnostic tests found on the Diagnostics screen to see if there are
any problems with the network adapters or network software installed on
your Dell laptop. Open
DCP Connection Manager →
Troubleshooting → Run Diagnostics .
How do I activate my Dell mobile broadband card?
See "Activating Your Mobile Broadband Service."
Administrator Operations
This chapter provides a central reference place to the DCP Connection Manager
tasks typically used by system administrators and help desk personnel.
NOTE: Many of these tasks are available only to users with Windows Local
Administrator account privileges or better.
• Local Administrator Only functions
• Enterprise Branding
• Command Line Switches
• Profile Creation and Distribution Options
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