Owner's Manual

106 Dell ControlPoint Connection Manager
Figure 1-57. Available Wi-Fi Networks Screen
Frequently Asked Questions
Why can't I find any wireless networks?
• Verify that the Wi-Fi radio is enabled and that the Radio Hardware Switch,
located on the Dell laptop, is in the ON (middle setting) position. To enable
the Wi-Fi radio, open DCP Connection Manager and check the
Wi-Fi check
box in the
Radio Controls section of the Device Status screen.
NOTE: Ensure that the Airplane Mode check box is also unchecked.
• The Radio Hardware Switch, which may control the Wi-Fi radio function,
may be turned off. To check if the Radio Hardware Switch controls the Wi-Fi
radio function, open
DCP Connection Manager → Profiles → Change
Settings
→ Hardware Switch . If the Wi-Fi radio is enabled, verify that the
Radio Hardware Switch is in the
ON (middle setting) position.
NOTE: The Radio Hardware Switch feature may not be available on certain
Dell portable systems.
• Enable the Wi-Fi Catcher Network Locator feature. Open DCP Connection
Manager
→ Profiles → Change Settings → Wi-Fi Catcher . Select the
Enable Wi-Fi Catcher Network Locator check box to associate the Wi-Fi
Catcher Network Locator feature with the Radio Hardware Switch. Next,
activate the Wi-Fi Catcher Network Locator from the Radio Hardware
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