Dell™ E228WFP Flat Panel Monitor User's Guide About Your Monitor Front View Back View Side View Bottom View Monitor Specifications Caring for your Monitor Using Your Monitor Stand Attaching the Stand Organizing Your Cables Using the Tilt Removing the Stand Solving Problems Troubleshooting Your Monitor General Problems Product Specific Problems Troubleshooting Your Soundbar Appendix FCC Identification Information Safety Information Contacting Dell Setting Up Your Monitor Connecting Your Monitor Using the
Back to Contents Page About Your Monitor Dell™ E228WFP Flat Panel Monitor User's Guide Front View Back View Bottom View Side View Monitor Specifications LCD Monitor Quality & Pixel Policy Caring for your Monitor Front View 1. Input source select button 2. OSD menu / select button 3. Brightness & Contrast / Down (-) button 4. Auto-adjust / Up (+) button 5.
1 VESA mounting holes (100mm) (Behind attached VESA plate) Use to mount the monitor with VESA compliance (100mm) bracket. 2 Barcode serial number label Refer to this label if you need to contact Dell for technical support. 3 Security lock slot Use a security lock with the slot to help secure your monitor. 4 Dell Soundbar mounting brackets Attach the optional Dell Soundbar. 5 Regulatory rating label List the regulatory approvals.
If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as 'Power Save Mode'*. If input from keyboard, mouse, or other input devices is detected by the computer, the monitor automatically 'wakes up'.
Note: Pin 1 is at the top right. Pin Signal Assignment Pin Signal Assignment Pin Signal Assignment 1 T.M.D.S. Data 2- 9 T.M.D.S. Data 1- 17 T.M.D.S. Data 0- 2 T.M.D.S. Data 2+ 10 T.M.D.S. Data 1+ 18 T.M.D.S. Data 0+ 3 T.M.D.S. Data 2 Shield 11 T.M.D.S. Data 1 Shield 19 T.M.D.S. Data 0 Shield 4 No Pin 12 No Pin 20 No Pin 5 No Pin 13 No Pin 21 No Pin 6 DDC Clock 14 +5V Power 22 T.M.D.S. Clock Shield 7 DDC Data 15 Ground (for +5V) 23 T.M.D.S.
Preset Display Modes Display Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (Horizontal/Vertical) VESA, 720 x 400 31.5 70.0 28.3 -/+ VESA, 640 x 480 31.5 60.0 25.2 -/- VESA, 640 x 480 37.5 75.0 31.5 -/- VESA, 800 x 600 37.9 60.3 49.5 +/+ VESA, 800 x 600 46.9 75.0 49.5 +/+ VESA, 1024 x 768 48.4 60.0 65.0 -/- VESA, 1024 x 768 60.0 75.0 78.8 +/+ VESA, 1152 x 864 67.5 75.0 108 +/+ VESA, 1280 x 1024 64.0 60.0 135.
Weight with stand assembly and cables 15.65 lbs (7.1 kg) 11.46 lbs (5.2 kg) Weight without stand assembly (For wall mount or VESA mount considerations - no cables) Weight of stand assembly 2.65 lbs (1.
Back to Contents Page Appendix Dell™ E228WFP Flat Panel Monitor FCC Identification Information CAUTION: Safety Instruction Contacting Dell FCC Identification Information FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception.
l l l l l l l l l l Place your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway. Do not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first. Place the monitor on a solid surface and treat it carefully.
City Code: 1 Home/Small Business Support 08 20 24 05 30 17 Preferred Accounts/Corporate Customer Service 08 20 24 05 30 16 Preferred Accounts/Corporate Support 08 20 24 05 30 17 Switchboard 08 20 24 05 30 00 www.dell.com/bs Bahamas Online Support la-techsupport@dell.com Technical Support, Customer Service, Sales toll-free: 1-866-874-3038 www.dell.com/bb Barbados Online Support la-techsupport@dell.
China (Xiamen) Country Code: 86 City Code: 592 Technical Support - Dell™ Dimension™ and Dell Inspiron™ toll-free: 800 858 2969 Technical Support - Dell OptiPlex™, Dell Latitude™, and Dell Precision™ toll-free: 800 858 0950 Technical Support - Servers and Storage toll-free: 800 858 0960 Technical Support - Projectors, PDAs, Switches, Routers, etc.
France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) Technical Support 0825 387 270 Customer Service 0825 823 833 Switchboard 0825 004 700 Switchboard (calls from outside of France) 04 99 75 40 00 Sales 0825 004 700 Fax 0825 004 701 Fax (calls from outside of France) 04 99 75 40 01 Corporate Technical Support 0825 004 719 Customer Service 0825 338 339 Switchboard 01 55 94 71 00 Sales 01 55 94 71 00 Fax 01 55 94 71 01 support.euro.dell.
Phone Numbers 080-25068066 or toll-free: 1-800-425-2066 Customer Service India_care_HSB@dell.com Home and Small Business toll-free: 1800-4254051 India_care_REL@dell.com Large Corporate Accounts toll-free: 1800-4252067 Sales Large Corporate Accounts 1600 33 8044 Home and Small Business 1600 33 8046 support.euro.dell.com Online Support dell_direct_support@dell.
Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 Latin America Individual User Real Site Sales 044-556-4649 Switchboard 044-556-4300 Online Support support.ap.dell.
International Access Code: 00 Country Code: 47 Technical Support 671 16882 Relational Customer Service 671 17575 Home/Small Business Customer Service 23162298 Switchboard 671 16800 Fax Switchboard 671 16865 www.dell.com/pa Panama Online Support la-techsupport@dell.com Technical Support, Customer Service, Sales 011-800-507-1264 www.dell.com/pe Peru Online Support la-techsupport@dell.com Technical Support, Customer Service, Sales 0800-50-669 support.euro.dell.
City Code: 11 Southeast Asian and Pacific Countries Fax 011 706 0495 Switchboard 011 709 7700 Technical Support, Customer Service, and Sales (Penang, Malaysia) 604 633 4810 Online Support support.euro.dell.
City Code: 1344 Central Government 01344 373 193 Local Government & Education 01344 373 199 Health 01344 373 194 Technical Support XPS Computers Only 0870 366 4180 Corporate/Preferred Accounts/PCA (1000+ employees) 0870 908 0500 Other Dell Products 0870 353 0800 General Home and Small Business Fax 0870 907 4006 www.dell.com/uy Uruguay Online Support la-techsupport@dell.
Back to Contents Page Setting Up Your Monitor Dell™ E228WFP Flat Panel Monitor If you have a Dell™ desktop with no internet access 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3. Select Advanced. if you are using Windows XP, click the Adapter tab. 4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 5. Follow the directions listed below for your identified Graphics Adapter: o ATI: 1.
Back to Contents Page Setting Up Your Monitor Dell™ E228WFP Flat Panel Monitor If you have a Dell™ desktop or a Dell™ portable computer with internet access 1. Go to http://support.dell.com, enter your service tag, and download the latest driver for your graphics card. 2. After installing the drivers for your Graphics Adapter, attempt to set the resolution to 1680x1050 again.
Back to Contents Page Setting Up Your Monitor Dell™ E228WFP Flat Panel Monitor If you have non Dell™ desktop, portable computer, or graphic card 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3. Select Advanced. 4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.). 5. Please refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ). 6.
Back to Contents Page Setting Up Your Monitor Dell™ E228WFP Flat Panel Monitor Important instructions and graphic drivers to set the display resolution to 1680X1050 (Optimal) For optimal display performance while using the Microsoft Windows® operating systems, set the display resolution to 1680 x 1050 pixels by performing the following steps: 1. Right-click on the desktop and click Properties. 2. Select the Settings tab. 3.
Dell™ E228WFP Flat Panel Color Monitor User Guide Important instructions and graphic drivers to set the display resolution to 1680x1050 (Optimal) Information in this document is subject to change without notice. © 2006 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Back to Contents Page Setting Up Your Monitor Dell™ E228WFP Flat Panel Monitor User's Guide Connecting Your Monitor Using the Front Panel Using the OSD Menu Setting the Optimal Resolution Using the Dell Soundbar (Optional) Connecting Your Monitor CAUTION: Before you begin any of the procedures in this section, follow the safety instructions. or To connect your monitor to the computer perform the following steps/instructions. 1. Turn off your computer and disconnect the power cable. 2.
A Use the Input Select button to select between two different video signals that may be connected to your monitor. Description of auto- sync detect: If both VGA and DVI cables are connected to one PC, this monitor will display an image automatically just as long as a video signal is present in either VGA or DVI outputs. When connecting one display to two PCs, if using screen savers, best to set both to the exact times. Whichever mouse is moved first will activate that video input first.
D Use this button to activate automatic setup and adjust menu. The following dialog appears on a black screen as the monitor self-adjusts to the current input: Auto Adjust In Progress Auto Adjustment allows the monitor to self-adjust to the incoming video signal. After using Auto Adjustment, you can further tune your monitor by using the Pixel Clock (Coarse) and Phase (Fine) controls under Image Settings.
or NOTE: Auto Adjust, Positioning and Image Settings are only available when you are using the analog (VGA) connector. 2. Push the - and + buttons to move between the setting options. As you move from one icon to another, the option name is highlighted. See the table below for a complete list of all the options available for the monitor. 3. Push the MENU button once to activate the highlighted option. 4. Push - and + button to select the desired parameter. 5.
NOTE: When using DVI source, the Positioning option is not available. Auto Adjust Even though your computer recognizes your monitor on startup, the Auto Adjustment function optimizes the display settings for us setup. Select to activate automatic setup and adjustment. The following dialog appears on a black screen as the monitor self Auto Adjust In Progress Auto Adjustment allows the monitor to self-adjust to the incoming video signal.
NOTE:Pixel Clock and Phase Adjustments are only available for "VGA" input. . Color Format l To achieve the different color domain for PC RGB and HD YPbPr ( HD YPbPr is suitable for HD video playback over DVI. PC RGB PC graphics display over DVI.). Blue Preset l Blue Preset is selected to obtain a bluish tint. This color setting is typically used for text based applications (spreadsheets, p editors, etc.). Red Preset l Red Preset is selected to obtain a redder tint.
OSD Settings: Adjust the settings for the OSD, including the location and the amount of time the menu remains on-screen. Position of the OSD: Horizontal Position l l To adjust the horizontal position of the OSD, use the - and + buttons, and move OSD to the left and right. To adjust the vertical position of the OSD, use the - and + buttons, and move OSD down and up. Vertical Position OSD Hold Time OSD Hold Time: The OSD stays active for as long as it is in use.
Factory Reset: Reset the OSD menu options to the factory preset values. Exit — Select to exit out of Reset to Factory Settings menu without resetting any OSD options. Position settings only — Change the settings for Image Position back to original factory settings.
or Occasionally, no warning message appears, but the screen is blank. This could also indicate that the monitor is not synchronizing with the computer. See Solving Problems for more information. Setting the Optimal Resolution 1. 2. 3. 4. Right-click on the desktop and select Properties. Select the Settings tab. Set the screen resolution to 1680 x 1050, 60Hz Click OK. If you do not see 1680 x 1050 as an option, you may need to update your graphics driver.
1. Working from the rear of the monitor, attach Soundbar by aligning the two slots with the two tabs along the bottom rear of the monitor. 2. Slide the Soundbar to the left until it snaps into the place. 3. Connect the soundbar with the power brick. 4. Plug the power cables of the power brick into a nearby outlet. 5. Insert the lime green mini stereo plug from the rear of the Soundbar into the computer's audio output jack. NOTE: The graphic is for illustration only. Product appearance may vary.
Back to Contents Page Solving Problems Dell™ E228WFP Flat Panel Monitor User's Guide Troubleshooting Your Monitor General Problems Product Specific Problems Troubleshooting Your Soundbar CAUTION: Before you begin any of the procedures in this section, follow the safety instructions. Troubleshooting Your Monitor Self-Test Feature Check (STFC) Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly.
2: Analog Input Cannot Display This Video Mode Optimum Resolution 1680 x1050 60Hz 3: Digital Input Cannot Display This Video Mode Optimum Resolution 1680 x1050 60Hz or This means that the monitor cannot synchronize with the signal that it is receiving from the computer. Either the signal is too high or too low for the monitor to use. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor. Recommended mode is 1680 X 1050 @ 60Hz.
left on the monitor for a long period of time) displayed appears on the screen when not in use. Alternatively, use a dynamically changing screensaver. NOTE: Image Burn-In is not covered by your warranty. Input auto switching to another source Can't select input source l Under "Auto Detect" mode if one of the DVI or VGA signal is lost(or cable disconnected) the display will automatically switch to the other input source where a signal exist.
Back to Contents Page Using Your Monitor Stand Dell™ E228WFP Flat Panel Monitor User's Guide Attaching the Stand Organizing Your Cables Using the Tilt Removing the Stand Attaching the Stand NOTE: Stand is detached when the monitor is shipped from the factory. 1. 2. 3. Place the stand on a flat surface. Fit the groove on the back of the monitor onto the two tabs of the stand. Lower the monitor so that the monitor mounting area snaps on/locks to stand.
Removing the Stand After placing the monitor panel on a soft cloth or cushion, press and hold the stand removal button, and then remove the stand. NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.