User's Manual
 Troubleshooting  41
Common 
Symptoms
What You 
Experience
Possible Solutions
Wrong Color
Picture color 
not good
•Change the Color Setting Mode in the Color 
Settings OSD to Graphics or Video depending 
on the application.
•Try dierent Color Preset Settings in Color 
Settings OSD. Adjust R/G/B value in Color 
Settings OSD if the Color Management is 
turned o.
•Change the Input Color Format to PC RGB or 
YPbPr in the Advance Setting OSD.
•Run the built-in diagnostics.
Image retention 
from a static 
image left on 
the monitorfor 
a long period of 
time
Faint shadow 
from the static 
image displayed 
appears on the 
screen
•Use the Power Management feature to turn o 
the monitor at all times when not in use (for 
more information, see Power Management 
Modes).
•Use a dynamically changing screen saver.
Safety Related 
Issues
Visible signs 
of smoke or 
sparks
Do not perform any troubleshooting steps. 
Contact Dell immediately.










