Dell™ E178FP Flat Panel Monitor User's Guide About Your Monitor Product Specific Problems Front View Back View Side View Bottom View Monitor specifications Caring for your Monitor Monitor Specific Troubleshooting Common Problems Product Specific Problems Using Your Adjustable Monitor Stand Appendix FCC Notice (U.S.
Back to Contents Page About Your Monitor Dell™ E178FP Flat Panel Monitor User's Guide Front View Back View Side View Bottom View Monitor Specifications LCD Monitor Quality & Pixel Policy Caring for your Monitor Front View 1 Menu selection button 2 Brightness Contrast / Down(-) button 3 Auto-Adjust / Up(+) button 4 Power On/Off button with LED indicator Back View
1 Security lock slot Attach a lock to secure your monitor. 2 Dell Soundbar mounting brackets Attach the optional Dell Soundbar. 3 Barcode serial number label Refer to this label if you need to contact Dell for technical support. 4 Regulatory rating label List the regulatory approvals. 5 Stand removal button Press to release the stand. 6 V E S A m o u n t i n g h o l e s ( 100mm - behind Use to mount monitor.
Right side Left side Bottom View 1 AC power cord connector 2 VGA connector Monitor Specifications
General Model number E178FP Flat Panel Screen type Active matrix - TFT LCD Screen dimensions 17 inches (17-inch diagonal viewable image size) Preset display area: Horizontal 337.9 mm (13.3 inches) Vertical 270.3 mm (10.6 inches) Pixel pitch 0.264 mm x 0.
Video input signals Analog RGB: 0.7 Volts +/-5%, 75 ohm input impedance Synchronization input signals separate horizontal and vertical, 3.3V Cmos or 5V TTL level, positive or negative sync. AC input voltage / frequency / current 100 to 240 VAC / 50-60 Hz / 1.5A (RMS) Max. Inrush current 110V: 30A (Max.) 220V: 60A (Max.
ON Active Yes Yes maximum 40W 0% Green typical 34W Power Saving Switch Off Blanked No Yes <=2W >80% Amber Blanked Yes No <=2W >80% Amber Blanked No No <=2W >80% Amber Blanked -- -- <=1W >80% Off NOTE: The OSD functions only in the normal operation mode. Otherwise one of the following messages will appear depending upon the selected input.
LCD Monitor Quality & Pixel Policy During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state. The visible result is a fixed pixel that appears as an extremely tiny dark or bright discolored spot. In almost every case, these fixed pixels are hard to see and do not detract from display quality or usability. A display with 1 to 5 fixed pixels is considered normal and within competitive standards.
Back to Contents Page Appendix Dell™ E178FP Flat Panel Monitor User's Guide FCC Notice (U.S. Only) CAUTION: Safety Instruction Contacting Dell FCC Notice (U.S. Only) FCC Class B This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception.
l l l l l l l l contact an authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first. Place the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply. Locate your monitor near an easily accessible electric outlet.
0011 Country Code: 61 City Code: 2 Technical Support Technical Support for XPS computers onlycomputers only toll-free: 1300 790 877 Home and Home Office toll-free: 1300-655-533 Austria (Vienna) International Access Code: 900 Medium and Large Business toll-free: 1800-633-559 Small Business, Education, Local Government toll-free: 1800-060-889 Customer Service toll-free: 1300-662-196 Online Support support.euro.dell.com tech_support_central_europe@dell.
Canada (North York, Ontario) International Access Code: 011 (Penang, Malaysia) or toll-free: 801 1012 Transaction Sales (Penang, Malaysia) 604 633 3101 or toll-free: 801 1012 Online Order Status Online Support AutoTech (automated Hardware and Warranty Support) www.dell.ca/ostatus support.ca.dell.
Accounts North Government and Education Colombia Large Corporate Accounts East toll-free: 800 858 2020 Large Corporate Accounts East Government and Education toll-free: 800 858 2669 Large Corporate Accounts Queue Team toll-free: 800 858 2572 Large Corporate Accounts South toll-free: 800 858 2355 Large Corporate Accounts West toll-free: 800 858 2811 Large Corporate Accounts Spare Parts toll-free: 800 858 2621 Online Support www.dell.com/co la-techsupport@dell.
International Access Code: 990 Country Code: 358 City Code: 9 France (Paris) (Montpellier) fi_support@dell.com Technical Support 0207 533 555 Customer Service 0207 533 538 Switchboard 0207 533 533 Fax 0207 533 530 Sales under 500 employees 0207 533 540 Sales over 500 employees 0207 533 533 Online Support: International Access Code: 00 Technical Support for XPS computers only Country Code: 33 Home and Small Business City Codes: (1) (4) support.euro.dell.
International Access Code: 001 Country Code: 852 support.dell.com.cn/email Technical Support – XPS computers only 00852-3416 6923 Technical Support – Dimension and Inspiron 00852-2969 3188 Technical Support – OptiPlex, Latitude, and Dell Precision 00852-2969 3191 Technical Support – Servers and Storage 00852-2969 3196 Technical Support – Projectors, PDAs, Switches, Routers, etc.
Business (greater than 200 employees) 1850 200 982 General Fax/Sales Fax Switchboard Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 01 204 0103 01 204 4444 U.K. Customer Service (dial within U.K. only) 0870 906 0010 Corporate Customer Service (dial within U.K. only) 0870 907 4499 U.K. Sales (dial within U.K. only) 0870 907 4000 Online Support support.euro.dell.
institutions, and medical institutions Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 Global Segment Japan 044-556-3469 Individual User 044-556-1657 Individual User Online Sales 044-556-2203 Individual User Real Site Sales 044-556-4649 Online Support toll-free: 080-999-0283 Technical Support, Customer Service toll-free: 080-200-3800 Technical Support – Dimension, PDA, Electronics, and Accessories toll-free: 080-200-3801 Sales Fax Switchboard Latin America Interna
Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 Online Support Technical Support for XPS computers only 020 674 45 00 Technical Support Fax 020 674 47 66 Home/Small Business Customer Service 020 674 42 00 Relational Customer Service 020 674 4325 Home/Small Business Sales 020 674 55 00 020 674 47 75 Relational Sales Fax 020 674 47 50 Switchboard 020 674 50 00 Online Support 020 674 47 50 support.ap.dell.com support.ap.dell.
Sales St. Kitts and Nevis Online Support www.dell.com/kn la-techsupport@dell.com Technical Support, Customer Service, Sales St. Lucia Online Support toll-free: 1-866-540-3355 www.dell.com/lc la-techsupport@dell.com Technical Support, Customer Service, Sales St.
International Access Code: 00 Country Code: 46 City Code: 8 Technical Support for XPS computers only Technical Support 08 590 05 199 Relational Customer Service 08 590 05 642 Home/Small Business Customer Service 08 587 70 527 Employee Purchase Program (EPP) Support 020 140 14 44 Technical Support Fax 08 590 05 594 Sales Switzerland (Geneva) 77 134 03 40 Online Support 08 587 705 81 support.euro.dell.com Tech_support_central_Europe@dell.
Customer Service Home and Small Business 0870 906 0010 Corporate 01344 373 185 Preferred Accounts (500– 5000 employees) 0870 906 0010 Global Accounts 01344 373 186 Central Government 01344 373 193 Local Government & Education 01344 373 199 Health 01344 373 194 Technical Support XPS Computers Only 0870 366 4180 Corporate/Preferred Accounts/PAD (1000+ employees) 0870 908 0500 Other Dell Products 0870 353 0800 General Home and Small Business Fax Uruguay Online Support 0870 907 4006 www.
Software and Peripherals Sales U.S. Virgin Islands Online Support toll-free: 1-800-671-3355 www.dell.com/vi la-techsupport@dell.com Technical Support, Customer Service, Sales Venezuela Online Support toll-free: 1-877-702-4360 www.dell.com/ve la-techsupport@dell.
Back to Contents Page Setting Up Your Monitor Dell™ E178FP Flat Panel Monitor User's Guide Connecting Your Monitor Using the Front Panel Buttons Using the OSD Using the Dell™ Soundbar (Optional) Connecting Your Monitor CAUTION: Before you begin any of the procedures in this section, follow the Safety Instruction. 1. 2. 3. 4. 5. Turn off your computer and unplug its power cable. Connect the blue (analog D-sub) display connector cable to the corresponding video port on the back of your computer.
Brightness/Contrast Hot Key B C Use these buttons to adjust (decrease/increase ranges) items in the OSD. NOTE: You can activate automatic scroll feature by pressing and holding either + or - button. - and + buttons C Use this button to activate automatic setup and adjustment. The following dialog will appear on screen as the monitor self-adjusts to the current input: Auto Adjust In Progress Auto Adjust Auto Adjustment button allows the monitor to self-adjust to the incoming video signal.
2. 3. 4. Icon A Function icons B Main Menu D Sub-Menu name E Resolution C Menu icon Press the - and + buttons to move between the function icons. As you move from one icon to another, the function name is highlighted to reflect the function or group of functions (sub-menus) represented by that icon. See the table below for a complete list of all the functions available for the monitor. Press the MENU button once to activate the highlighted function.
Phase If satisfactory results are not obtained using the Phase adjustment, use the Pixel Clock adjustment and then use Phase again. NOTE: This function may change the width of the display image. Use the 'Horizontal' function of the 'Position' menu to center the display image on the screen. Color Settings: Adjusts the color temperature and saturation. Normal Selected to obtain the default (factory) color settings.
NOTE: When the OSD is locked, pressing the 'Menu' button will take the user directly to the 'OSD settings' menu, with 'OSD Lock' preselected on entry. Select 'No'(-) to unlock and allow user access to all applicable settings. Language: Language sets the OSD to display in one of five languages (English, Español, Français, Deutsch, Japanese). NOTE: The language chosen affects only the language of the OSD. It has no effect on any software running on the computer.
NOTE: Press any button on the monitor to terminate LCD Conditioning at any time. DDC/CI (Display Data Channel/Command Interface) allows you to adjust the monitor parameters (brightness, color, balance, etc.) via software applications on your PC. Select Disable to disable this feature. For best user experience and optimum performance of your monitor, keep this feature enabled. NOTE:If user select 'disable' for DDC/CI,the warning message will appear on screen.
See Troubleshooting for more information. Using the Dell™ Soundbar (Optional) The Dell Soundbar is a stereo two channel system adaptable to mount on Dell Flat Panel Displays. The Soundbar has a rotary volume and on/off control to adjust the overall system level, a blue LED for power indication, and two audio headset jacks. 1. Headphone connectors 2. Power indicator 3.
1. Working from the rear of the monitor, attach the Soundbar aligning the two slots with the two tabs along the bottom rear of the monitor. 2. Slide the Soundbar to the left until it snaps into place. 3. Connect the Soundbar with the power brick. 4. Plug the power cables of the power brick into a nearby outlet. 5. Insert the lime-green mini stereo plug from the rear of the Soundbar into the computer's audio output jack. NOTICE: Do not use with any device other than Dell Soundbar.
Back to Contents Page Product Specific Problems Dell™ E178FP Flat Panel Monitor User's Guide Monitor Specific Troubleshooting Common Problems Product Specific Problems CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions. Monitor Specific Troubleshooting Self-Test Feature Check (STFC) Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly.
l l l l Missing Pixels LCD screen has spots l l Stuck-on Pixels LCD screen has bright spots l l Brightness Problems Picture too dim or too bright l l l Geometric Distortion Screen not centered correctly l l l l Horizontal/Vertical Lines Screen has one or more lines l l l l l Sync Problems Screen is scrambled or appears torn l l l l l l LCD Scratched Screen has scratches or smudges l l Safety Related Issues Visible signs of smoke or sparks l l Intermittent Problems Monitor malfuncti
No Input Signal when user controls pressed No picture, the LED light is green. When press "+", "-" or "Menu" key, the message " No input signal " will appear. l l l OSD Lock Back to Contents Page All buttons are locked except the "menu" button. No user adjustments are allowed. l Check the signal source Make sure the Computer is not in power saving by moving mouse or pressing any key on the keyboard. Check whether the signal cable is plugged in and seated properly.
Back to Contents Page Using Your Monitor Stand Dell™ E178FP Flat Panel Monitor User's Guide Attaching the Stand Organizing Your Cables Using the Tilt Removing the Stand Attaching the Stand NOTE: Stand is detached when the monitor is shipped from the factory. 1. Place the stand on a flat surface. 2. Fit the groove on the back of the monitor onto the two teeth of the upper stand. 3. Lower the monitor so that the monitor mounting area snaps on/locks to the stand.
Removing the Stand After placing the monitor panel on a soft cloth or cushion, press and hold the LCD removal button, and then remove the stand. NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a clean surface.
