Reference Guide

Troubleshooting 39
Attempts to
connect to a cluster
using Cluster
Administrator fail.
The Cluster Service
has not been started.
A cluster has not been
formed on the system.
The system has just
been booted and
services are still
starting.
Verify that the Cluster Service is
running and that the cluster is formed.
Use the Event Viewer and look for the
following events logged by the
Cluster Service:
Microsoft Cluster Service
successfully formed a
cluster on this node.
or
Microsoft Cluster Service
successfully joined
the cluster.
If these events do not appear in Event
Viewer, see the Microsoft Cluster
Service Administrator’s Guide for
instructions on setting up the cluster
on your system and starting the
Cluster Service.
The cluster network
name is not
responding on the
network because the
Internet Connection
Firewall is enabled on
one or more nodes.
Configure the Internet Connection
Firewall to allow communications that
are required by MSCS and the
clustered applications or services. For
more information, see the Microsoft
Knowledge Base article KB883398 at
support.microsoft.com.
Table 4-1. General Cluster Troubleshooting
(continued)
Problem Probable Cause Corrective Action