Administrator Guide

Overview
This document helps IT administrators select the IT device management tool to remotely update BIOS, drivers, or firmware
based on their requirements and use cases. It provides details about recommended approaches to leverage based on the use
case, type of update, and update strategy.
Table 1. Overview
Use case Type of update Update strategy Recommended approach
IT administrator wants to
control the delivery of
updates
Regular cadence updates
Mandatory update
(triggered by IT)
Use Dell Command | Update with
Dell Command | Cloud Repository
Manager and a management console
to deliver mandatory regular cadence
updates—see Deliver mandatory
regular cadence updates
Optional update (triggered
by the end user)
Use Dell Command | Update with
Dell Command | Cloud Repository
Manager and a management console
to deliver optional regular updates
triggered by the end user—see
Deliver optional regular cadence
updates
Single or targeted updates
Mandatory update
(triggered by IT)
Use Dell Command | Update with
Dell Command | Cloud Repository
Manager and a management console
to deliver mandatory single or
targeted updates triggered by IT—
see Deliver mandatory single or
targeted updates
Optional update (triggered
by the end user)
Use Dell Command | Update with
Dell Command | Cloud Repository
Manager and a management console
to deliver optional single or targeted
updates triggered by the end user—
see Deliver optional single or targeted
updates
IT administrator wants to
automate the delivery of
updates
Automatic updates from
Dell support site
Mandatory update
(triggered by IT)
Use Dell Command | Update and a
management console to automatically
deliver mandatory updates from Dell
support site—see Deliver mandatory
updates automatically from Dell
support site
Optional update (triggered
by the end user)
Use Dell Command | Update and a
management console to automatically
deliver optional updates from Dell
support site—see Deliver optional
updates automatically from Dell
support site
For information about IT best practices that are related to testing, validating, and deploying updates remotely in a test
and production environment, see Guidebook for IT Process framework for updating BIOS/Drivers/Firmware at www.dell.com/
support.
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4 Overview