Reference Guide
4
5
TRANSITION
/ UAT
Overview:
User Acceptance Testing (UAT) by IT beta users globally on production units.
This stage validates remote updates in a controlled production environment.
It also includes monitoring and reporting any end user impact post updates.
The feedback is shared with IT validation and IT engineering teams.
Requirements:
Global UAT users
Steps:
1. IT Engineering shares the plan with the set of tasks to be followed by the
Transition team to create a UAT test use case and the expected results.
2. IT Engineering delivers the update to the transition / UAT team devices.
3. IT transition team shares the tasks and the due date to UAT testers and
gathers feedback.
4. IT transition shares feedback with IT engineering (pass or fail) and opens
an investigation, if needed.
Note: You must document even minor errors and workarounds or permanent xes, and provide the
information to IT Operations, to leverage as needed, during deployment.
5. IT transition arranges a review to collect inputs and results from engineering/
validation/UAT for key stakeholders’ Go or No-Go decision.
Result:
Understanding of the end-user experience post the updates and validation
of updates on a larger scale with at least three end-users from global regions
permodel.
Review is completed with a go-decision to move to the fth stage-Deployment.
Lead
Transition Team
IT Engineering
Stage 4