Reference Guide

Overview:
User Acceptance
Testing by IT beta
internal users globally
on production units.
This stage ensures
successful deployment
and monitoring of
remote updates.
4
TRANSITION
Overview:
Regression testing
and validation plan
based on simulated
end-user experience
and performance
benchmarks.
3
VALIDATION
Overview:
Determine the tool
for updates based
on use case, update
type, and strategy
2
STAGING
Lead
IT Engineering
Overview:
Manual and remote
installation on test
environment units.
1
TESTING
5
IT Deployment Process Framework:
This workflow outlines the testing, validation,
deployment process, outcome of each stage,
and team members involved at each stage
of the process.
* All such roles can also be performed by an
IT Admin, especially in small businesses.
Teams Structure:
• IT Engineering*
• IT Validation*
• Transition Managers*
• IT Operations*
Basic workflow of IT Process for
updating BIOS/Drivers/Firmware
Lead
IT Validation
IT Engineering
Lead
IT Engineering
IT Operations
Lead
Transition Team
IT Engineering
Overview:
Staggered deployment,
monitoring incidents,
deployment rate.
Stop deployment for any
red flags, unfavorable
trend, or end-users’
escalations to review
with IT Engineering.
DEPLOYMENT
Lead
IT Operations
IT Engineering
IT Validation
Stage 1 and 2 works in parallel