Dell Command | Update Version 3.1 User's Guide May 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Dell Command | Update Overview................................................................................. 4 What’s new in Dell Command | Update Version 3.1.................................................................................................... 4 Chapter 2: Install, uninstall, and upgrade Dell Command | Update version 3 .1...............................5 Supported Operating System............................................................................................
1 Dell Command | Update Overview Dell Command | Update is one-to-one standalone utility that enables you to update Dell client systems with the latest drivers, BIOS, applications, and firmware. The benefits of using Dell Command | Update are: ● Simplifies system management and the update process for Dell client systems. ● An easy-to-use CLI, which can be used for automating driver installation and updates. ● An easy-to-use GUI, which helps to identify and apply the appropriate updates for the system.
2 Install, uninstall, and upgrade Dell Command | Update version 3 .1 This section contains information about the installation, uninstallation, and upgrading the Dell Command | Update. NOTE: There are two downloads available for Dell Command | Update: 1. Universal Windows Platform version supported only on Windows 10 RS1 Build #14393 or later for 64-bit operating system 2.
7. Click Install on the Ready to Install the Program screen. 8. On the Installation Wizard Completed screen, click Finish. Silent install To perform silent installation of Dell Command | Update, run the following command in a command prompt with administrative privilege: Dell-Command-Update_xxxxx_WIN_y.y.y_A00.EXE /s Optionally to capture the installation log, run the following command: Dell-CommandUpdate_xxxxx_WIN_y.y.y_A00.EXE /s /l="C:\log path\log.
● Self-update: If the application is already installed, Launch the application and click the Check button on the Welcome screen to check for updates. If newer versions of Dell Command | Update are available, then the latest version of Dell Command | Update is listed under Recommended updates. Select the update, and install the newer version of the application. NOTE: During the upgrade, application settings are retained. Install, uninstall, and upgrade Dell Command | Update version 3 .
3 Features of Dell Command | Update Topics: • • • • • • • • • Install updates Select updates Customize selection Dependency installation Advanced Driver Restore for Windows Reinstallation Update history View and export system information Activity log Give us your feedback Install updates To check for, and install updates on a Dell system: 1. On the Welcome screen, click CHECK. a. Dell Command | Update connects to Downloads.dell.com, and checks for updates. b.
Select updates On the Welcome screen, when you click CHECK, the Checking for updates task is run and if updates are available for the system, the Selected Updates screen is displayed.
Table 1. Customize Selection options (continued) User interface Description ● Name of the update. ● Size of the update which displays the approximate number of bytes that are required to download the update. ● The release date of the update. ● Information icon provides additional details about the update. Hover over the icon to view more details. ● A link to the complete documentation of the updates are available on the support site.
For example, consider that your system has version A01 of BIOS installed and version A05 is an available update, and version A03 is a prerequisite of version A05. You must first update the system to version A03. Dell Command | Update updates the system to version A03 before allowing an update to version A05. NOTE: It takes more than one update cycle for the system to be updated to one or more latest available versions, which are initiated by the user.
View update history To view the update history: 1. On the Welcome screen, click Update History. The Update History screen is located on the left pane of the main screen. 2. Click CLOSE to return to the Welcome screen. View and export system information To view and export the system information: 1. On the Welcome screen, click System Information. The System Information screen is displayed with system details such as the name, description, version of the operating system, BIOS, drivers, and applications. 2.
NOTE: You can click Caution next to error or failure log entries to view information about how to avoid any potential damage or problem. 3. To reorder or sort the columns according to the date or message type, click next to Date or Message or More Info. 4. Click EXPORT to export the activity log in .xml format. 5. Click Save to save changes, or click Cancel to revert to the last saved settings. 6. Click CLOSE to go back to the Welcome screen.
4 Configure Dell Command | Update The Settings screen enables you to configure and customize settings for update download and storage locations, update filters, schedule for downloading updates, Internet proxy, import or export settings, and driver libraries download location. It has the following tabs: ● General—See Configure the general settings for information about configuring or modifying locations to download and store updates, and Internet proxy settings.
NOTE: Dell improvement program collects data about the operations that are performed in the application. This helps Dell to take proactive steps to improve Dell Command | Update. NOTE: Dell improvement program does not collect any Publicly Identifiable Information(PII). 6. Click OK to save changes or click CANCEL to discard the settings and return to the Welcome screen. Updating source location Update Source Location displays the list of all configured update source locations.
NOTE: You must exit Dell Command | Update for update schedules to run. Configure the update filter settings In the Update Filter tab, you can configure the filters based on the update filter criteria. To configure the update filter settings: 1. On the title bar, click Settings. 2. On the Settings screen, click Update Filter. 3.
BIOS System Password 1. On the title bar, click Settings. 2. On the Settings screen, click BIOS. 3. Enter a value in the Password field In the System Password window. You can click Show Password to view the password in the Password field. NOTE: The value in the Password field persists even when the Settings tab is closed and reopened. NOTE: If the System Password is configured in the BIOS, the same password is required to perform the BIOS updates. 4.
5 Dell Command | Update command line interface Dell Command | Update provides a command line version of the application form that can be used for batch and scripting setups. The CLI is fully automatic and has no interactive user prompts. The CLI enables administrators to use automated remote deployment infrastructure for further updates. At this point, the command line interface provides basic options and does not include all features that can be executed using the UI version of the application.
Table 4.
Table 4. Dell Command | Update CLI Commands (continued) CLI options Description Syntax Supported Options used with any other options except outputLog and silent -scheduleAuto, scheduleManual, scheduleMonthly, -scheduleWeekly Performs a system scan to determine the updates for the current system configuration. NOTE: Options passed here are for one time use only, for that current run. /scan dcu-cli.exe /scan -
Table 4. Dell Command | Update CLI Commands (continued) CLI options Description Syntax Supported Options rd and encryptionKey encryptedPasswo rdFile and encryptionKey Installs all base drivers for the current system configuration on a freshly installed operating system. NOTE: Options passed here are for one time use only, for the current run. /driverInstall / generateEncryptedPass word Generates an encrypted BIOS password dcu-cli.
Table 5. Dell Command | Update CLI Options (continued) CLI options Description Syntax Expected values A folder path NOTE: Setting this option to enable will cause validation of all custom proxy settings. -downloadLocation Allows the user to specify the location to override the default application download path. dcu-cli.exe /configure downloadLocation=C:\Temp \AppDownload driverLibraryLoca tion Allows the user to set the system driver catalog location.
Table 5. Dell Command | Update CLI Options (continued) CLI options Description Syntax Expected values outputLog and silent. -lockSettings Allows the user to lock all the settings in the UI. NOTE: This option cannot be used with any other options except outputLog and silent. dcu-cli.exe /configure lockSettings=enable -outputLog Allows the user to log the status and progress information of a command execution in a given log path. dcu-cli.exe /scan outputLog=C:\Temp\ \scanOutput.
Table 5. Dell Command | Update CLI Options (continued) CLI options Description Syntax Expected values -proxyPort Allows the user to specify the proxy port. Giving an empty string as the value to this option clears proxy port. NOTE: Changing this option will cause validation of all custom proxy settings. dcu-cli.exe /configure proxyPort=8080 -proxyUserName Allows the user to specify the proxy username. Giving an empty string as the value to this option clears proxy username.
Table 5. Dell Command | Update CLI Options (continued) CLI options Description Syntax Expected values than the last day of the month, the update will be performed on the last day of that month. NOTE: This option cannot be used with -scheduleManual -scheduleAuto -scheduleWeekly -scheduleReboot Allows the user to schedule a reboot time, in minutes, after updates are applied. dcu-cli.
Command line interface Error codes Table 6. Following are the generic application return codes: Return\Error Codes Description Resolution 0 Command execution was successful NA 1 A reboot was required from the execution of an operation Reboot the system to complete the operation. 2 An unknown application error has occurred NA 3 The current system manufacturer is not Dell Dell Command | Update can only be run on Dell systems.
Table 7. The following return codes may appear while evaluating various input validation: (continued) Return\Error Codes Description Resolution 107 While evaluating the command line parameters, the value(s) provided to the specific option was invalid Provide an acceptable value. Refer Command line interface reference section, for more information.
Table 9. The following return codes may appear while running the /applyUpdates command: (continued) Return\Error Codes Description Resolution 1002 An error occurred while downloading a file during the apply updates operation Check your network connection, make sure there is internet connectivity and Retry the command. Table 10. The following return codes may appear while running the /configure command: Return\Error Codes Description Resolution 1500 An error occurred while exporting the application
Table 13. The following return codes may appear if there are issues with the Dell Client Management Service: Return\Error Codes Description Resolution 3000 The Dell Client Management Service is not running Start the Dell Client Management Service in the Windows services if stopped. 3001 The Dell Client Management Service is not installed Download and install the Dell Client Management Service from the Dell support site.