Dell Command | Monitor Version 10.2.1 Installation Guide December 2019 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2008 -2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: Introduction to Dell Command | Monitor 10.2.1............................................................. 5 Supported operating systems...........................................................................................................................................5 Downloading Dell Command | Monitor...........................................................................................................................
Uninstalling Dell Command | Monitor version 9.1 and 9.1.2 from Dell Edge Gateway 5000 or 3000 series systems running Ubuntu Core 15.04 using Snap package...................................................................... 25 Uninstalling Dell Command | Monitor from Dell Edge Gateway 3000 series systems running Ubuntu Core 16 using Snap package.......................................................................................................................................
1 Introduction to Dell Command | Monitor 10.2.1 This guide provides instructions on how to install Dell Command | Monitor on Dell enterprise client systems and on Dell IoT Gateway systems and Embedded PCs. For more information about supported systems, see Release notes available at dell.com/ dellclientcommandsuitemanuals. NOTE: Dell Command | Monitor was formerly Dell OpenManage Client Instrumentation (OMCI). After the OMCI version 8.2.1, OMCI is rebranded as Dell Command | Monitor.
3. Enter the Service Tag or Express Service Code and click Submit. If you do not know the service tag then click Detect My Product and follow the instructions on the screen. The Product Support page for your system type is displayed. 4. Click Drivers & downloads. 5. Expand the Systems Management category, and click the Download option for Dell Command | Monitor file. 6. Click Save to complete the download. 6 Introduction to Dell Command | Monitor 10.2.
2 System requirements for Dell Command | Monitor 10.2.1 This chapter provides information about the hardware and software requirements of Dell Command | Monitor. Hardware requirements ● Supported enterprise client system with SMBIOS 2.3 or later ● Supported systems that are compatible with WMI-ACPI compliant BIOS System requirements for Dell Command | Monitor 10.2.
3 Prerequisites for Dell Command | Monitor 10.2.1 Before installing Dell Command | Monitor, ensure that your system meets the following requirements. Topics: • • Prerequisites for systems running on Microsoft Windows Prerequisites for systems running on Linux Prerequisites for systems running on Microsoft Windows ● Systems must be compatible with a WMI-ACPI compliant BIOS.
Prerequisites for Dell Edge Gateway systems ● Active Dell EDM subscription. Go to cloudclientmanager.com and click Trial and Licensing for more details on subscriptions. ● EDM agent must be installed in order to discover the features offered by Dell Command | Monitor. NOTE: You must install Dell Command | Monitor before installing EDM agent in order for EDM to manage the parameters exposed by Dell Command | Monitor.
4 Installing Dell Command | Monitor 10.2.1 for systems running on Microsoft Windows You can install Dell Command | Monitor using one of the following methods: ● Using the Graphical User Interface, also known as the Dell Command | Monitor installation wizard ● Using Command Line Interface (CLI) for silent Installation NOTE: The Dell Command | Monitor installation file is available as a Dell Update Package (DUP) at dell.com/support. For more information, see Downloading Dell Command | Monitor.
The User Account Control (UAC) screen is displayed. 3. Click Yes. The Update Package screen is displayed. 4. Click Install. The Welcome to the InstallShield Wizard for Dell Command | Monitor screen is displayed. 5. Click Next. The License Agreement screen is displayed. 6. Read the software license agreement, select I accept the terms in the license agreement, and then click Next. The Improvement Program Consent screen is displayed. 7.
● Typical — Installs the Standards-based Instrumentation on to the default directory. This option is selected by default. ● Custom — Installs selected features of Dell Command | Monitor. 6. If you have selected Custom installation, in the custom setup screen, you can now select additional features that you want to install: ● Standards-based Instrumentation — The Standards-based Instrumentation provides instrumentation available in the root/DCIM/sysman. This namespace complies with the DMTF DASH standards.
Table 1. Commands for installation (continued) Operation Command Example and Comments Command | Monitor to the default directory and in the default supported operating system language. For 32-bit systems, type: SystemsManagement_Application_XXXXX_WIN32__.EXE /s For 64-bit systems, type: SystemsManagement_Application_XXXXX_WIN32__.EXE /s Silent or unattended installation For 32-bit systems, type: msiexec /i Command_Monitor_x86.
Table 1. Commands for installation (continued) Operation consent for Improvement Program Command Example and Comments USERTELEMETRYCONSENT subcommand has to be used. 0 - No, I don't want to participate in the program. This is default value in case USERTELEMETRYCONSENT is not passed. 1 - Yes, I want to participate in the program. To read more about the Customer Experience Improvement Program, see https://downloads.dell.
5 Installing Dell Command | Monitor 10.2.1 for systems running on Linux You can install Dell Command | Monitor on a system running Linux using one of the following methods: ● For systems running Ubuntu Desktop, see Installing Dell Command | Monitor using the Deb package. ● For systems running Red Hat Enterprise Linux (RHEL), see Installing Dell Command | Monitor using RPM package. ● For Dell Edge Gateway 5000/3000 series systems running Ubuntu Core 15.04, see Installing Dell Command | Monitor 9.1 or 9.1.
4. To verify that the driver module is loaded, run lsmod | grep dcdbas NOTE: If the driver module is not available, a. Retrieve the driver details by running modinfo dcdbas b. Load the driver module by running modprobe dcdbas 5. To install Dell Command | Monitor, run dpkg -i command-monitor_-..deb 6. To verify that the Dell Command | Monitor is installed in your system, run.
Installing Dell Command | Monitor on the systems running Ubuntu Core 16 using Snap package To install Dell Command | Monitor on systems running Ubuntu Core 16 from the Dell Canonical store using snap package: 1. Log in to the Gateway system. Default username/password: admin /admin 2. Run the following command: snap install .snap NOTE: Ensure that you have an access to the Gateway system. Installing Dell Command | Monitor 10.2.
6 Upgrading Dell Command | Monitor 10.2.1 for systems running on Microsoft Windows You can upgrade Dell Command | Monitor on a system running Microsoft Windows using one of the following methods: ● Using DUP, see Upgrading Dell Command | Monitor using DUP ● Using MSI file, see Upgrading Dell Command | Monitor using the MSI file ● Using CLI, see Upgrading Dell Command | Monitor in CLI or silent mode NOTE: Only users with Administrator privileges can install, upgrade, or uninstall Dell Command | Monitor.
Upgrading Dell Command | Monitor in CLI or silent mode You can upgrade from the previous version of Dell Command | Monitor using CLI without restarting the system. Table 2. Commands used for upgrade Operation Command Upgrade from previous version (major upgrade) msiexec /i Command_Monitor_.msi REINSTALL=ALL REINSTALLMODE=vmous /qn To upgrade without reboot msiexec /i Command_Monitor_.
7 Upgrading Dell Command | Monitor 10.2.1 for systems running on Linux You can upgrade Dell Command | Monitor on a system running Linux using one of the following methods: ● For systems running Ubuntu Desktop operating system, see Upgrading Dell Command | Monitor using Deb package.
Upgrading Dell Command | Monitor using Snap package To install Dell Command | Monitor from a canonical store: 1. Log in to the Gateway system. Default username/password: admin/admin 2. Run the following command: snappy update dcm Upgrading Dell Command | Monitor 10.2.
8 Uninstalling Dell Command | Monitor 10.2.
Table 3. Commands for uninstallation Operation Command Remove Dell Command | Monitor using MSI msiexec /x Command_Monitor_.msi /qn Remove Dell Command | Monitor using upgrade code For 64–bit Windows operating systems, type: msiexec /x {91E79414DB41-4030-9A13-E133EE30F1D5} /qn Uninstalling Dell Command | Monitor 10.2.
9 Uninstalling Dell Command | Monitor 10.2.1 for systems running on Linux You can uninstall Dell Command | Monitor from a system running Linux using one of the following methods: ● For systems running Ubuntu Desktop, see Uninstalling Dell Command | Monitor using Deb Package ● For systems running Red Hat Enterprise Linux (RHEL), see Uninstalling Dell Command | Monitor using RPM Package ● For Dell Edge Gateway 5000/3000 series systems running Ubuntu Core 15.04, see Uninstalling Dell Command | Monitor 9.
NOTE: You must uninstall Dell Command | Monitor before uninstalling the dependent packages. 1. To uninstall Dell Command | Monitor and remove configuration files and temporary files, run rpm –e command-monitor 2. To uninstall Hapi and remove configuration files and temporary files, run rpm –e srvadmin-hapi 3. To uninstall OMI and remove configuration files and temporary files, run rpm –e omi 4.
