Deployment Guide

Installing Command | Monitor

You can install Command | Monitor in one of the following methods:

• Using the Graphical User Interface also known as the Command | Monitor installation wizard

• Using Command Line Interface (CLI) for silent Installation

NOTE: The Command | Monitor installation file is available as a Dell Update Package (DUP) at

dell.com/clientsystemsmanagement. For more information, see Downloading Command |

Monitor.

NOTE: The installation programs are different for Windows 32-bit and 64-bit operating systems.

GUI Installation You can install Command | Monitor using DUP or MSI file, extracted from the DUP.

The Command | Monitor installation wizard allows you to install the default

package or perform a custom installation of specific components required for a

particular environment.

Silent or CLI

Installation

You can install Command | Monitor using a software distribution tool such as

Microsoft System Center Configuration Manager (SCCM), with no end-user

interaction.

You can use the MSI file or DUP to deploy Command | Monitor to client computers

on a network by using a login script or Windows system policies.

In the default installation mode, Command | Monitor installs the Microsoft Windows Management

Instrumentation (WMI) provider, two services, and a driver. WMI uses the Communication port (COM) as

the communication interface with providers. The services installed with Command | Monitor provide

access to the system for events and data retrieval. A driver is also installed with Command | Monitor for

secure communication with the BIOS and other low-level system resources.

NOTE: In the custom installation mode, Command | Monitor installs a Management Information

Base (MIB) and an agent if the Simple Network Management Protocol (SNMP) option is selected.

NOTE: Command | Monitor does not support any type of remote access. Remote access to

Command | Monitor is achieved using the remote-access protocols supported by WMI or SNMP.

Prerequisites

Before installing Command | Monitor, ensure that:

• The target system is a Dell manufactured system with System Management Basic Input Output System

(SMBIOS) version 2.3 or later. Otherwise, the Command | Monitor version 9.0 installer exits without

installing.

NOTE: To view the SMBIOS version of the system, go to Start → Run, and run the msinfo32.exe

file. Check for the SMBIOS version in System Summary page.