Users Guide
Retrieving Warranty Information
1. If the system on which Dell Command | Warranty is installed has access to Configuration Manager and is able to connect to the
internet (including through proxy):
a) Launch Dell Command | Warranty.
For more information, see Launching Dell Command | Warranty.
b) Configure Dell Command | Warranty.
For more information, see Configuring Dell Command | Warranty.
c) To retrieve the warranty information through the Configuration Manager database:
• Use the command: DellWarranty-CLI.exe /ICS=”Data Source=[host];Database=[ Configuration Manager dbname];Integrated
Security=true;”
• Connection string to the Configuration Manager database:
"Data Source=[host];Database=[ Configuration Manager dbname];Integrated Security=true;")
"Data Source=[host];Database=[ Configuration Manager dbname];User id=[username];Password=[userpwd]"
See CLI Options for further information.
The warranty information of the Dell client systems is retrieved and saved as a .csv file in the Default: [%ProgramData%
\Dell\Warranty\][WarrantyOutput_[yyyyMMddhhmmss].csv folder.
NOTE:
The file is saved as WarrantyInformation_
YYYY
_
MM
_
DD
.xml (where YYYY is the year, MM is the
month and DD is the day).
2. If the system on which Dell Command | Warranty is installed does not have access to Configuration Manager, but is able to connect to
the internet (including through proxy):
a) Launch Dell Command | Warranty.
For more information, see Launching Dell Command | Warranty.
b) Create a .csv file containing the service tags.
c) To retrieve the warranty information for the service tags saved in the .csv file you created in the previous step:
• Enter the following command: DellWarranty-CLI.exe /I=C:\FileName.csv.
The warranty information of the Dell client systems is retrieved and saved as a .csv file in the Default: [ProgramData\Dell
\Warranty\][WarrantyOutput_[yyyyMMddhhmmss].csv folder. To override the default path, use the command line
option /Ocs. See CLI Options.
NOTE:
The file is saved as WarrantyOutput_[
yyyMMddhhmmss
].csv (where yyyy is the year, MM is the month,
dd is the day, hh is the hour, mm is the minute, and ss is the second).
NOTE: The default name can also be overwritten when you use the command line option /Ocs. Also, if invalid
tags are found in the request file, a %ProgramData%\Dell\Warranty\]
[WarrantyerrorOutput_[yyyyMMddhhmmss].csv) file is created.
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8 Retrieving Warranty Information