Users Guide

Fax Problems | 431
The machine is in manual receive
mode.
Receive the fax manually, or set Fax Receive
Mode to Auto Answer Fax.
The document is not correctly
loaded on the sender's machine.
Check with the sender.
NOTE:
• Image quality may be affected by a
problem of the sender's machine, not just
by a problem of the machine.
The image quality is
poor.
The drum cartridge is damaged. Copy a document. If the image quality is poor,
replace the drum cartridge with a new one.
The document glass of the
sender's machine is dirty.
Check with the sender.
NOTE:
• Image quality may be affected by a
problem of the sender's machine, not just
by a problem of the machine.
The resolution setting on the
sender's machine is too low.
Check with the sender.
NOTE:
• Image quality may be affected by a
problem of the sender's machine, not just
by a problem of the machine.
The one-page
document is
received split into
multiple pages.
When scanned on the sender's
machine, the document was
enlarged for some reason.
You can set the machine to process such a
document by using the Auto Reduce on Receipt
feature and a border limit value for page splitting.
According to the setting combination specified,
the received document is printed as follows:
Auto Reduce on
Receipt
“On”
Auto Reduce on
Receipt
“Off”
Within
border limit
Automatically
reduces image
size and prints it
on one page.
Trims the portion
exceeding
standard size and
then prints.
Exceeding
border limit
Splits data at
equal ratio and
prints.
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Symptom Cause Remedy