Users Guide

Jam/Alignment Problems | 423
Images are skewed
Tray 1/Optional 550-Sheet Feeder Misfeed Jam
Action Yes No
1 Adjust the paper guides properly.
Does this solve your problem?
The task is complete. Go to action 2.
2 Install the transfer belt unit, the 2nd Belt Transfer Roller
(2nd BTR), and the retard roll according to an
appropriate procedure.
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1 Ensure that Tray 1 or the optional 550-sheet feeder is
properly inserted.
Does this solve your problem?
The task is complete. Proceed to the
action
corresponding to the
type of the print
media being used:
• Thick - 2a
• Thin - 2b
• Coated - 2c
If using paper other
than the above, go
to action 2d, 2e.
2a Use thick paper that is 216 g/m
2
or less.
Does this solve your problem?
The task is complete. Go to action 3a.
2b Use thin paper that is 60 g/m
2
or more.
Does this solve your problem?
The task is complete. Go to action 3a.
2c Load coated paper one sheet at a time.
Does this solve your problem?
The task is complete. Go to action 3b.
2d Ensure that the print media is not curled.
Does this solve your problem?
The task is complete. Go to action 3a.
2e Is the print media damp? Go to action 3c. Go to action 3a.
3a Fan the print media.
Does this solve your problem?
The task is complete. Go to action 3b.
3b Wipe the retard roller in Tray 1 or the optional 550-sheet
feeder with a cloth moistened with water.
Does this solve your problem?
The task is complete. Contact Dell.
3c Turn over the print media.
Does this solve your problem?
The task is complete. Go to action 4.