Users Guide

Print Quality Problems | 413
Print Quality Problems
The output is too light
Toner smears or print comes o
Action Yes No
1 If you are using non-Dell brand toner cartridges, enable
the Non-Dell Toner option.
Does this solve your problem?
The task is complete. Go to action 2.
2 The print media surface may be uneven. Try changing
the paper type setting in the printer driver.
Does this solve your problem?
The task is complete. Go to action 3.
3 Verify that the correct print media is being used. If not,
use the print media recommended for the printer.
Does this solve your problem?
The task is complete. Go to action 4.
4 If only one color is light, replace the drum cartridges. If
all colors are light, replace the 2nd Belt Transfer Roller
(2nd BTR).
Does this solve your problem?
The task is complete. Contact Dell.
Action Yes No
1 The print media surface may be uneven. Try changing
the paper type setting in the printer driver.
Does this solve your problem?
The task is complete. Go to action 2.
2 Verify that the correct print media is being used. If not,
use the print media recommended for the printer.
Does this solve your problem?
The task is complete. Go to action 3.