Users Guide

Understanding Printer Messages | 325
027-752 • Do not link folders to job flows that have mandatory entry fields.
• Set the default values to the mandatory fields of the job flow.
027-757 Check the connection between the machine and the server, and between the machine
and the DNS server using the ping or traceroute command.
Import the CA certificate and intermediate certificate reliable to the SSL server to the
machine.
Check whether or not the machine communicates via the SSL proxy server which enables
you to confirm the SSL communication. When the machine uses the server, set the
machine not to use the SSL proxy server.
Check the encryption method supported on the machine. Set the available encryption
method to the SSL server setting.
Import the SSL client certificate and configure the setting to use the certificate.
Check the date and time registered on the machine is precise. If they are not, correct it.
027-758 The LDAP server sent back RFC2251 Result Message No "49" (invalid credentials).
Make sure the login name and password are correctly set in the LDAP server/directory
settings. Contact customer support if this failure is repeated.
027-759 The connection to the LDAP server specified in the LDAP server/directory settings failed.
Make sure the network settings. Contact customer support if this failure is repeated.
027-760 An invalid parameter was specified by XJT command.
027-761 When multiple documents are to be printed, reduce the number of documents, and then
execute the operation again.
027-763 The machine failed to verify the user information against the remote accounting server.
• Check whether the remote accounting server is operating properly.
• Check whether there is no network failure.
• Connect the network cable securely.
• Confirm the settings on the machine.
027-764 Check the Client Scan client is connected to the printer through a network. For example,
check the following:
• Available space in the Client Scan client
• Network cable connection
027-765 • Check if the destination WebDAV server is registered in the DNS server.
• Check the connection to the DNS server.
• Check the setting of the DNS server address.
027-766 • Check if the Proxy server is registered in the DNS server.
• Check the connection to the DNS server.
• Check the setting of the DNS server address.
027-767 • Check if the destination WebDAV server is accessible from a computer.
• Check the SSL settings in the destination WebDAV server.
• Check the name of the destination WebDAV server.
• Check the path to the destination in the WebDAV server.
027-768 • Check if the destination WebDAV server is accessible from a computer.
• Check if the SSL server certificate for the destination WebDAV server is registered in the
printer.
• Check if the SSL server certificate for the destination WebDAV server is not expired, or is
not in the certificate revocation list. Check the time setting in the printer. Check the
certificate path for the SSL server certificate, and import the CA certificate.
• If a certificate is not registered in the destination WebDAV server, disable certificate
validation.
027-769
• Check th
e network cable connection.
• Check if
the destination WebDAV server is accessible from a computer.
• Check the network interface.
027-770 The print job has a problem. Try the same operation. Contact customer support if this
failure is repeated.
Status Code Cause and Remedy