Users Guide

306 | Understanding Printer Messages
018-505 Failed to log into the destination computer while transferring data using SMB of the Scan
To service.
Check whether the user name and password of the SMB server registered in the machine
is correct.
NOTE:
• The password cannot be confirmed. If you have forgotten the password, reset the
password. Consult your system administrator for the password reset procedure.
• Depending on the environment, use the format "domain\user name" for the user
name.
• After entering the user name, a password entry is required.
• When using Windows Server 2003, be sure to match the time set on the SMB
server and the machine.
• When the destination computer is Macintosh, you need to change the account
settings of the shared folder so that file sharing with Windows users becomes
available. For information about necessary accounting settings, consult your
system administrator.
The following is an example of a procedure for Mac OS X 10.6. It is recommended
that users create a dedicated account for data transfer. You can create and set the
account on the dialog box that appears by choosing Apple menu JSystem
Preferences and then clicking Accounts icon.
- From Apple menu, choose System Preferences, and then click Sharing.
- Make sure that File Sharing check box is selected, and then click Options.
-Select Share files and folders using SMB.
- Select the user accounts to enable for file sharing. Enter the user's
password, then click OK.
- Click Done.
For information on how to configure the settings on another version of Mac OS,
consult your system administrator or the official website of Apple Inc.
After the remedy written above, try logging in to the SMB server from a computer using
the same user name, and then try saving a file in the same location on the server. If this is
successful, try the same operation from your machine. If the problem persists, contact
customer support with the server information such as the manufacturer, model, and OS.
018-506 Communications with the CA server set in the machine failed.
Try the same operation. Contact customer support if this failure is repeated.
018-507 Enter the correct user name or password.
018-508 Check the status of the authentication server.
018-509 Correct the Network Scanning settings. For example, check the settings to see if:
• Any settings not available for the printer exist.
• The destination repository is not correct.
• The specified template does not exist.
018-524 Correct the port and network settings. For example, check the settings to see if:
• Any DNS server settings are not correct.
• The port for the protocol is not active.
018-525 Wait for a while, and try again. Contact customer support if this failure is repeated.
018-526 Wait for a while, and try again.
018-527 Try the same operation. Contact customer support if this failure is repeated.
018-528 Custom service error. Check the custom service settings.
018-529
Custom service err
or. Wait for a while, and try again.
018-530 Check if the authentication steps are correct. Check the operation permitted for you.
018-531 Try the same operation. Contact customer support if this failure is repeated.
018-532 Wait for a while, and try again. If this failure is repeated, turn off the printer, and turn it on
again.
Status Code Cause and Remedy