Dell Client Management Pack Version 6.
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Contents 1 Overview for Dell Client Management Pack 6.3............................................................................... 4 What is new in this release................................................................................................................................................... 4 Key features of Dell Client Management Pack.................................................................................................................. 4 About Dell Client Management Pack.....
1 Overview for Dell Client Management Pack 6.3 This document describes the activities that you can perform with the Dell Client Management Pack version 6.3. The integration of Dell Client Management Pack version 6.3 with Microsoft System Center Operations Manager 2007 R2, Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, and Microsoft System Center 2016 - Operations Manager that enables you to manage and monitor the availability of Dell client systems.
Feature Functionality NOTE: Only group level monitoring is supported for memory component. Instance level monitoring is not supported for memory instance. Alerts from Dell client systems Dell Command | Monitor or OMCI generates events in the Windows event log. Report OpenManage Windows Event Log The event analysis report displays the event time, log record, and status (criticality) of Dell Command | Monitor or OMCI events for selected Dell Windows client systems.
2 Dell Client Management Pack 6.3 operations This chapter provides information about the various operations that you can perform on OpsMgr using the Dell Client Management Pack. The Dell Client Management Pack enables the following operations to manage Dell client systems: • • Discovers and monitors Dell Venue Pro tablets, Dell Latitude, Dell Precision, and Dell OptiPlex systems running the supported Dell Command | Monitor or OMCI service and client Windows operating systems.
• a. Click Configure to create a query to find the objects that you want to scan. b. Select the domain where the objects that you want to discover reside, from the Domain drop-down list. Browse for, or type-in computer names — enables you to browse for or type the names of the Dell client systems you want to discover. Click Browse to search for systems on the network or type the name of the system you want to discover. 9. Click Next. The Administrator Account page is displayed. 10.
Discovery Object Description • • • • Dell Client Group population discovery Supported Dell Command | Monitor or OMCI service is not installed. Lower version than OMCI 8.1 is installed Dell Command | Monitor or OMCI service has been stopped or disabled Client system is a Dell Vostro system. Discovers the Dell Clients group with Managed and Unmanaged Clients groups. Monitoring The Dell Client Management Pack enables you to monitor the discovered Dell client systems.
3. Click Alerts Views > Client Alerts. The OpsMgr console displays the alerts for all the Dell client systems that you are monitoring in the Client Alerts pane. You can see alerts that meet the criteria that you specified in the Authoring pane of the OpsMgr console, such as severity, resolution state, or alerts that are assigned to you. 4. Select an alert to view the details in the Alert Details pane.
Complete diagram view Figure 2. Graphical representation of all dell devices To access the Complete Diagram View: 1. In the OpsMgr console, click Monitoring. 2. In the Monitoring pane on the left side, navigate to the Dell folder and click the folder to display the different views. 3. Click Diagram Views > Complete Diagram View. The Complete Diagram View offers a graphical representation of all Dell devices that OpsMgr manages.
1. In the OpsMgr console, click Monitoring. 2. In the Monitoring pane on the left side, select the Dell folder and click the folder to display the different views. 3. Click State Views > Clients. The OpsMgr console displays the status of all the Dell client systems that you are monitoring on the right pane. 4. Select a state to view the details in the Detail Views pane. Tasks Tasks are available in the Actions or Tasks pane of the OpsMgr console.
The object is displayed in the selected object pane. 9. Choose the event severity to generate a report. 10. Click Run to generate the Windows Event Log report. Customizing the Dell Client Management Pack You can customize the following components of the Dell Client Management Pack by using overrides to increase or decrease the intervals to the specific Dell hardware management needs of the OpsMgr operator. • • • Monitors — Assesses various conditions that can occur in monitored objects.
Customizing unit monitors You can customize the following parameters of the Dell Client Management Pack unit monitors by using overrides: • • Enabled - Enables you to enable or disable monitors. You can set the Override setting to True or False. The default setting is True. Interval in Seconds - The frequency in seconds with which Dell Management Pack polls the Dell device to check the health of a component. The default is 3600 seconds (60 minutes).
You can also change the Severity setting in the Override Properties window for the rule. 6. Click OK to apply the override parameter to your rule or Cancel to cancel the changes. Dell Command | Monitor or OMCI override properties All warning and critical events for Dell Command | Monitor or OMCI have a corresponding event processing rule.
3 Related documentation and resources for Dell Client Management Pack 6.3 Topics: • • • Microsoft guidelines for performance and scalability for OpsMgr Other documents you may need Accessing documents from the Dell EMC support site Microsoft guidelines for performance and scalability for OpsMgr For information about Microsoft’s recommendations for scalability, see the Microsoft website at technet.microsoft.com.
• • Utilities • Mainframe • Serviceability Tools • Virtualization Solutions • Operating Systems • Support 4. To view a document, click the required product and then click the required version. Using search engines: • 16 Type the name and version of the document in the search box. Related documentation and resources for Dell Client Management Pack 6.
4 Troubleshooting for Dell Client Management Pack 6.3 Table 9. Issues and resolutions applicable to OpsMgr Issue Resolution Dell alerts are not sorted chronologically. Check the registry on the managed system that has this problem. The sorting flags in the left overview definition may have been set to false. In some instances, when you import a management pack with changes that are already done to the sorting flags, the sorting flags may not get updated in the registry of the managed system.
Issue Resolution Tooltip for objects in the Diagram Views of the OpsMgr web console does not display any information that is related to attributes. Switch to OpsMgr console. Dell Command | Monitor or OMCI alerts are not displayed in the Alerts Views of the web console. Switch to OpsMgr console.
