Users Guide

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Dell Client Management Pack operations
This chapter provides information on the various operations that you can perform on OpsMgr using the
Dell Client management pack.
The Dell Client management pack enables the following operations to manage Dell client systems:
• Discovers and monitors Dell Venue Pro tablets, Dell Latitude, Dell Precision, and Dell OptiPlex systems
running the supported Dell Command | Monitor or OMCI service and client Windows operating
systems.
• Groups Dell Clients systems running without Dell Command | Monitor or OMCI service under the Dell
UnManaged Clients group.
NOTE: Dell Vostro systems are displayed under the Dell UnManaged Clients group.
• Monitors the health status for client hardware components by polling at periodic intervals, and
updates the state of each component in the Diagram View. A health status is a standardized
description of the functional performance of a component, system, or service.
• Performs client shutdown and reboot tasks.
• Launches remote desktop for Dell client systems.
• Generates reports on Dell Windows Event Log and Dell Command | Monitor or OMCI events from the
Windows Event Log of the managed system.
Discovery and grouping
Discovering a Dell Client system
To discover Dell client systems in a network, ensure that the devices appear in the Agent Managed view
under the Administration section of the OpsMgr console. You can use overrides to increase or decrease
the discovery and monitoring intervals for specific Dell hardware to meet the needs of your
implementation.
The client discovery process classifies a Dell system as Dell UnManaged Clients if:
• Lower version than OMCI 8.0 is installed on the Dell client system.
• Dell Command | Monitor or OMCI services are disabled or not running.
• Client system is a Vostro system.
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