User's Manual

Appendix 29
A
Appendix
Issues and Resolutions
The following table lists the known issues, resolutions, and where the issues
are applicable to.
Table A-1. Issues and Resolutions
Issue Resolution Applicable To
Dell alerts are not sorted
according to their age.
Check the registry on the managed
system that has this problem. There
could be a left-over view definition
that has set the sorting flags to 'false'.
In some instances, when you import a
management pack with changes
to the sorting flags, the sorting flags
may not get updated in the registry.
If you delete the settings for the view
in the registry, they are recreated from
the new management pack when you
navigate to that view again. You can
also edit the sorting flags in the
registry for the view.
Registry edit:
HKEY_CURRENT_USER\Software
\Microsoft\Microsoft
Operations
Manager\3.0\Console\%GUID.
ViewTitle%AlertsView\Age
To enable sorting of alerts, ensure the
keys IsSortable and IsSorted are
set to 1.
SCOM 2007 SP1,
SCE 2007 SP1
A5_bk0.book Page 29 Tuesday, October 4, 2011 3:19 PM