Users Guide

The warranty information of the Dell client systems are retrieved and saved in the desired output format. If the

desired output format is .csv, or .xml, the files are saved in the current directory.

2. If the system on which Warranty Utility is installed has access to Configuration Manager and is unable to connect

to the internet (including through proxy):

a) Launch the Warranty Utility.

For more information, see Launching The Warranty Utility.

b) Configure the Warranty Utility.

For more information, see Configuring The Warranty Utility.

c) Export the Dell client system's service-tags from Configuration Manager to a CSV file.

For more information, see Exporting Service-Tags From Configuration Manager To A CSV File.

d) Copy the generated CSV file to a system with an active internet connection and the DCIP Warranty Utility

installed.

e) While configuring the Warranty Utility on the system with an active internet connection, set the desired output

format to .csv or .xml only.

For more information, see Configuring The Warranty Utility.

f) To retrieve the warranty information for the service-tags saved in the CSV file:

* Using the configuration settings saved to the registry, enter the following command:

DellWarrantyInfo.exe get_info MyTags.csv.

* Using the configuration settings saved to a file, enter the following command:

DellWarrantyInfo.exe get_info MyTags.csv config_file=

NOTE: The MyTags.csv contains the list of services-tags retrieved in Step C.

g) Copy the CSV results to the Configuration Manager database.

For more information, see Copying CSV Results To A Database.

3. Generate a report to view the retrieved warranty information for the Dell client systems.

For more information see, Generating Reports.

Exporting Service-Tags From Configuration Manager To A CSV File

In order to retrieve a list of service tags present in the Configuration Manager inventory and export them to a .csv file,

you can use the export_svc_tags command.

To retrieve the warranty information through WMI:

• Using the configuration settings saved to the registry, enter the following command:

Dell.WarrantyInfo.exe export_svc_tags tags.csv.

• Using the configuration settings saved to a file, enter the following command: Dell.WarrantyInfo.exe

export_svc_tags tags.csv config_file=

To retrieve the warranty information through Configuration Manager database:

• Using the configuration settings saved to the registry, enter the following command:

Dell.WarrantyInfo.exe export_svc_tags tags.csv internal_sccm_db.

• Using the configuration settings saved to a file, enter the following command: Dell.WarrantyInfo.exe

export_svc_tags tags.csv internal_sccm_db config_file=

NOTE: The export_svc_tags command generates a .csv file in the current directory.