Users Guide
Troubleshooting 55
5
Troubleshooting
This section contains troubleshooting information for the Dell Client
Integration Pack for Microsoft System Center Configuration Manager (DCIP
for ConfigMgr).
Authenticode Signature
If authenticode signature takes longer than usual to start because .Net is
searching for the signature, follow the steps mentioned in
support.microsoft.com/kb/936707/.
Windows XP Installation Fails
Installation of Windows XP operating system will fail if the mass storage
driver to be installed is not selected in the task Sequence. To do this in the
Apply Driver Packages step ensure that you select the Mass Storage Driver
that is required for the operating system installation.
KVM Over Wireless
Anytime the user selects ToolsLink Preference OS owns Wireless,
control of the wireless link is transferred from the Intel Management Engine
to the operating system. (ME gains control of the wireless link anytime a
shutdown or reboot command is selected from Tools Power Control.)
Whenever ME is given control of the wireless link (Link Preference), a
timeout value is supplied that indicates how long ME is to maintain control
of the wireless link, after which, control is given back to the OS. For example,
a user selects Reboot To OS to reboot the client operating system.
In order to maintain the KVM link, ME is first given control of the wireless
link. The timeout is set by default to 10 miniutes to provide ample time for
the system to complete the reboot process. ME will maintain control even
after the OS has rebooted if the reboot completes in under 10 minutes. To
give control back to the OS immediately, the user must select ToolsLink
PreferenceOS owns Wireless. In that case, the KVM connection will be
client_sccm.book Page 55 Tuesday, September 27, 2011 9:17 AM