Owner's Manual

Troubleshooting 21
Troubleshooting
This section contains troubleshooting information for the Dell™ Client
Deployment Pack for Microsoft
®
System Center Configuration Manager
(DCDP for ConfigMgr).
Troubleshooting Using CCTK
The following issues can be resolved using the Client Configuration
Toolkit (CCTK).
Obtaining System BIOS .ini File
Use the following steps to obtain system BIOS .ini file from the target system
on which you are deploying the operating system:
1
On the target system, install CCTK. For more information on
installing CCTK, see the
Dell Client Configuration Toolkit User's Guide
on the Dell Support site at
support.dell.com/manuals .
2 Open the command window and navigate to the install directory.
3 Type the command cctk.exe -0 <filename> .ini to obtain the
current BIOS settings of the system.
The .ini file contains details of the current BIOS settings of the system.
Resolving Deployment Issues at the Set BIOS Step
Use the following steps to resolve issues during deployment at
the Set BIOS step:
1
If the deployment fails at the Set BIOS step, press F8 to enter the
command window on the target system.
2 Navigate to C:\Windows\Dell .
3 Type the command cctk.exe -1 <filename> .ini to apply the
.ini file to the system.
4 Type the command echo%errorlevel% to obtain the error code (hex).
client_sccm.book Page 21 Wednesday, August 19, 2009 10:32 AM