Setup Guide

Appendix 91
Appendix
Troubleshooting
This section provides troubleshooting steps for typical issues.
The Server Does Not Boot Into Citrix XenServer Dell Edition
Symptoms:
• The Citrix XenServer Dell Edition software does not boot.
• You receive a "No OS found" message at start up.
Resolution:
Check the boot order—The internal flash storage device may no longer be
selected at the first boot device. This can happen if the device has recently
been removed due to failure. To correct this:
1
Turn on the system. Press <F2> when prompted in the upper right corner
of the screen.
2 In the Setup menu, scroll down to Boot Sequence and press <Enter>.
3 Make sure Hard drive c: is selected, and then press <Enter>.
4 Scroll down to Hard-Disk Drive Sequence , and then press <Enter>.
5 Select Internal USB or SD Card , and then use the left- and right-arrow
keys to select the first device in the list.
6 Press <Esc> twice, save your settings, and then reboot the system.