Users Guide

Table 56. LCD Hardware Troubleshooting Items
Symptom Issue Recovery Action
Alert screen message CMC Not
Responding and LED is blinking amber.
Loss of communication from CMC to the
LCD front panel.
Check that CMC is booting; then, reset CMC using
GUI or RACADM commands.
Alert screen message CMC Not
Responding and LED is solid amber or
is o.
LCD module communications is stuck
during a CMC fail-over or reboots.
Review the hardware log using the GUI or
RACADM commands. Look for a message that
states: Can not communicate with LCD
controller.
Reseat the LCD module ribbon cable.
Screen text is scrambled. Defective LCD screen. Replace the LCD module.
LED and LCD is o. The LCD cable is not connected properly
or is faulty; or the LCD module is faulty.
Review the hardware log using the GUI or
RACADM commands. Look for a message that
states:
• The LCD module cable is not
connected, or is improperly
connected.
• The control panel cable is not
connected, or is improperly
connected.
Reseat cables.
LCD screen message No CMC Found. No CMC is present in the chassis. Insert a CMC into the chassis or reseat existing
CMC if present.
Front Panel LCD Messages
This section contains two subsections that list error and status information that is displayed on the front panel LCD.
Error messages on the LCD have a format that is similar to the System Event Log (SEL) viewed from the CLI or Web interface.
The tables in the error section list the error and warning messages that are displayed on the various LCD screens and the possible cause of
the message. Text enclosed in angled brackets (< >) indicates that the text may vary.
Status information on the LCD includes descriptive information about the modules in the chassis. The tables in this section describe the
information that is displayed for each component.
LCD Error Messages
Table 57. CMC Status Screens
Severity Message Cause
Critical The CMC <number> battery failed. CMC CMOS battery is missing or has no voltage.
Critical CMC <number> LAN heartbeat was lost. The CMC NIC connection has been removed or is not
connected.
Warning A rmware or software incompatibility detected between
iDRAC in slot <number> and CMC.
Firmware between the two devices does not match in order to
support one or more features.
258 Using LCD Panel Interface