Users Guide

power supplies are connected to other AC Grid. If two PSUs are improperly connected, such as PSU3 and PSU4 are connected to
the wrong AC grids, an AC grid failure causes loss of power to the least priority servers.
Problem: The least priority servers lost power after a PSU failure.
Resolution: This is expected behavior if the enclosure power policy was congured to No Redundancy. To avoid a future power
supply failure causing servers to power o, ensure that the chassis has at least four power supplies and is congured for the Power
Supply Redundancy policy to prevent PSU failure from impacting server operation.
Problem: Overall server performance decreases when the ambient temperature increases in the data center.
Resolution: This can occur if the System Input Power Cap has been congured to a value that results in an increased power need
by fans having to be made up by reduction in the power allocation to the servers. User can increase the System Input Power Cap
to a higher value that allow for additional power allocation to the fans without an impact on server performance.
Troubleshooting Alerts
Use the CMC log and the trace log to troubleshoot CMC alerts. The success or failure of each email and/or SNMP trap delivery attempt is
logged into the CMC log. Additional information describing the particular error is logged in the trace log. However, since SNMP does not
conrm delivery of traps, use a network analyzer or a tool such as Microsoft’s snmputil to trace the packets on the managed system.
Related links
Conguring CMC To Send Alerts
Viewing Event Logs
You can view hardware and CMC logs for information on system-critical events that occur on the managed system.
Related links
Viewing Hardware Log
Viewing CMC Log and Enhanced Chassis Log
Viewing Hardware Log
CMC generates a hardware log of events that occur on the chassis. You can view the hardware log using the Web interface and remote
RACADM.
NOTE
: To clear the hardware log, you must have Clear Logs Administrator privilege.
NOTE: You can congure CMC to send email or SNMP traps when specic events occur. For information on conguring CMC to
send alerts, see Conguring CMC to Send Alerts.
Examples of hardware log entries
critical System Software event: redundancy lost
Wed May 09 15:26:28 2007 normal System Software
event: log cleared was asserted
Wed May 09 16:06:00 2007 warning System Software
event: predictive failure was asserted
Wed May 09 15:26:31 2007 critical System Software
event: log full was asserted
Wed May 09 15:47:23 2007 unknown System Software
event: unknown event
Related links
Viewing Event Logs
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Troubleshooting and Recovery