Users Guide

Troubleshooting and Recovery
This section explains how to perform tasks related to recovering and troubleshooting problems on the remote system using the CMC Web
interface.
• Viewing chassis information.
• Viewing the event logs.
• Gathering conguration information, error status, and error logs.
• Using the Diagnostic Console.
• Managing power on a remote system.
• Managing Lifecycle Controller jobs on a remote system.
• Resetting components.
• Troubleshooting Network Time Protocol (NTP) problems.
• Troubleshooting network problems.
• Troubleshooting alerting problems.
• Resetting forgotten administrator password.
• Saving and restoring Chassis conguration settings and certicates.
• Viewing error codes and logs.
Topics:
• Gathering Conguration Information, Chassis Status, and Logs Using RACDUMP
• First Steps to Troubleshoot a Remote System
• Troubleshooting Alerts
• Viewing Event Logs
• Using Diagnostic Console
• Resetting Components
• Saving or Restoring Chassis Conguration
• Troubleshooting Network Time Protocol Errors
• Interpreting LED Colors and Blinking Patterns
• Troubleshooting Non-responsive CMC
• Troubleshooting Network Problems
• Resetting Administrator Password
Gathering Conguration Information, Chassis Status,
and Logs Using RACDUMP
The racdump subcommand provides a single command to get comprehensive chassis status, conguration state information, and the
historic event logs.
The racdump subcommand displays the following information:
• General system/RAC information
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