Users Guide

Gathering Conguration Information, Chassis Status, and Logs Using RACDUMP..............................................239
Supported Interfaces...............................................................................................................................................240
Downloading SNMP Management Information Base File...................................................................................240
First Steps to Troubleshoot a Remote System........................................................................................................... 241
Power Troubleshooting............................................................................................................................................ 241
Troubleshooting Alerts...................................................................................................................................................242
Viewing Event Logs....................................................................................................................................................... 242
Viewing Hardware Log............................................................................................................................................ 242
Viewing CMC Log and Enhanced Chassis Log.................................................................................................... 243
Using Diagnostic Console............................................................................................................................................. 244
Resetting Components................................................................................................................................................. 244
Saving or Restoring Chassis Conguration................................................................................................................ 245
Troubleshooting Network Time Protocol Errors.........................................................................................................245
Interpreting LED Colors and Blinking Patterns...........................................................................................................246
Troubleshooting Non-responsive CMC....................................................................................................................... 248
Observing LEDs to Isolate the Problem................................................................................................................ 248
Obtain Recovery Information From DB-9 Serial Port..........................................................................................248
Recovering Firmware Image...................................................................................................................................249
Troubleshooting Network Problems............................................................................................................................ 249
Resetting Administrator Password.............................................................................................................................. 250
17 Using LCD Panel Interface........................................................................................................................252
LCD Navigation.............................................................................................................................................................. 253
Main Menu................................................................................................................................................................254
LCD Setup Menu..................................................................................................................................................... 254
Language Setup Screen..........................................................................................................................................254
Default Screen......................................................................................................................................................... 255
Graphical Server Status Screen.............................................................................................................................255
Graphical Module Status Screen........................................................................................................................... 255
Enclosure Menu Screen..........................................................................................................................................256
Module Status Screen.............................................................................................................................................256
Enclosure Status Screen.........................................................................................................................................256
IP Summary Screen.................................................................................................................................................256
Diagnostics......................................................................................................................................................................257
LCD Hardware Troubleshooting................................................................................................................................... 257
Front Panel LCD Messages.......................................................................................................................................... 258
LCD Error Messages..................................................................................................................................................... 258
LCD Module and Server Status Information.............................................................................................................. 262
18 Frequently Asked Questions.....................................................................................................................266
RACADM.........................................................................................................................................................................266
Managing and Recovering a Remote System............................................................................................................ 267
Active Directory............................................................................................................................................................. 268
FlexAddress and FlexAddressPlus............................................................................................................................... 268
iKVM................................................................................................................................................................................270
IOM.................................................................................................................................................................................. 272
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