Users Guide

3. To save a copy of the Chassis Log to your management station or network, click Save Log and then specify a location save
the log file.
Alternatively, to clear the current entries in the hardware log click Clear Log.
For more information about the other fields and using the Web Interface, see the CMC Online Help.
Using Diagnostic Console
You can diagnose issues related to the chassis hardware using CLI commands if you are an advanced CMC user or a user under
the direction of technical support.
NOTE: To modify these settings, you must have Debug Command Administrator privilege.
To access the Diagnostic Console using the CMC Web interface:
1. In the system tree, go to Chassis Overview and click Troubleshooting > Diagnostics.
The Diagnostic Console page is displayed.
2. In the Command text box, enter a command and click Submit.
For information about the commands, see the CMC Online Help.
A diagnostic results page is displayed.
Resetting Components
You can reset the active CMC, reset iDRAC without rebooting the operating system, or to virtually reseat servers causing them
to behave as if they were removed and reinserted. If the chassis has a standby CMC, resetting the active CMC causes a failover
and the standby CMC becomes active.
NOTE: To reset components, you must have Debug Command Administrator privilege.
To reset the components using the CMC Web interface:
1. In the system tree, go to Chassis Overview, and click Troubleshooting > Reset Components.
The Reset Components page is displayed.
2. To reset the active CMC, in the CMC Status section, click Reset/Failover CMC. If a standby CMC is present and a
chassis is fully redundant, a failover occurs causing the standby CMC to become active.
3. To reset the iDRAC only, without rebooting the Operating System, in the Reset Server section, click iDRAC Reset in the
Reset drop-down menu for the servers, whose iDRAC you want to reset, and then click Apply Selections. This resets the
iDRACs for the servers without rebooting the operating system.
For more information, see the CMC Online Help.
To reset only the iDRAC, without rebooting the operating system, using RACADM, see the Chassis Management Controller
for Dell PowerEdge M1000e RACADM Command Line Reference Guide.
NOTE: When iDRAC is reset, fans are set to 100% for the server.
NOTE: It is recommended to try resetting the iDRAC before you attempt to virtually reseat the servers.
4. To virtually reseat the server, in the Reset Server section, click Virtual Reseat in the Reset drop-down box, for the
servers that you want to reseat, and then click Apply Selections.
For more information, see the CMC Online Help.
This operation causes the servers to behave as if they were removed and reinserted.
Saving or Restoring Chassis Configuration
To save or restore a backup of the Chassis configuration using the CMC Web interface, in the system tree, go to Chassis
Overview, and then click Setup > Chassis Backup
The Chassis Backup page is displayed.
To save the chassis configuration, click Save. Override the default file path (optional) and click OK to save the file.
Troubleshooting and Recovery
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