Users Guide

Table Of Contents
Troubleshooting and Recovery
This section explains how to perform tasks related to recovering and troubleshooting problems on the remote system using the
CMC Web interface.
Viewing chassis information.
Viewing the event logs.
Gathering configuration information, error status, and error logs.
Using the Diagnostic Console.
Managing power on a remote system.
Managing Lifecycle Controller jobs on a remote system.
Resetting components.
Troubleshooting Network Time Protocol (NTP) problems.
Troubleshooting network problems.
Troubleshooting alerting problems.
Resetting forgotten administrator password.
Saving and restoring Chassis configuration settings and certificates.
Viewing error codes and logs.
Topics:
Gathering Configuration Information, Chassis Status, and Logs Using RACDUMP
First Steps to Troubleshoot a Remote System
Troubleshooting Alerts
Viewing Event Logs
Using Diagnostic Console
Resetting Components
Saving or Restoring Chassis Configuration
Troubleshooting Network Time Protocol Errors
Interpreting LED Colors and Blinking Patterns
Troubleshooting Non-responsive CMC
Troubleshooting Network Problems
Resetting Administrator Password
Gathering Configuration Information, Chassis Status,
and Logs Using RACDUMP
The racdump subcommand provides a single command to get comprehensive chassis status, configuration state information,
and the historic event logs.
The racdump subcommand displays the following information:
General system/RAC information
CMC information
Chassis information
Session information
Sensor information
Firmware build information
Supported Interfaces
CLI RACADM
16
216 Troubleshooting and Recovery