Users Guide

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Troubleshooting and Recovery
This section explains how to perform tasks related to recovering and troubleshooting problems on the remote system using the CMC
Web interface.
• Viewing chassis information.
• Viewing the event logs.
• Gathering conguration information, error status, and error logs.
• Using the Diagnostic Console.
• Managing power on a remote system.
• Managing Lifecycle Controller jobs on a remote system.
• Resetting components.
• Troubleshooting Network Time Protocol (NTP) problems.
• Troubleshooting network problems.
• Troubleshooting alerting problems.
• Resetting forgotten administrator password.
• Saving and restoring Chassis conguration settings and certicates.
• Viewing error codes and logs.
Gathering Conguration Information, Chassis Status, and Logs Using
RACDUMP
The racdump subcommand provides a single command to get comprehensive chassis status, conguration state information, and
the historic event logs.
The racdump subcommand displays the following information:
• General system/RAC information
• CMC information
• Chassis information
• Session information
• Sensor information
• Firmware build information
Supported Interfaces
• CLI RACADM
• Remote RACADM
• Telnet RACADM
Racdump includes the following subsystems and aggregates the following RACADM commands. For more information on racdump,
see the Chassis Management Controller for Dell PowerEdge M1000e RACADM Command Line Reference Guide.
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