Users Guide

Gathering Conguration Information, Chassis Status, and Logs Using RACDUMP.........................................................208
Supported Interfaces............................................................................................................................................... 208
Downloading SNMP Management Information Base File......................................................................................... 209
First Steps to Troubleshoot a Remote System............................................................................................................... 209
Power Troubleshooting.............................................................................................................................................209
Troubleshooting Alerts.................................................................................................................................................... 210
Viewing Event Logs......................................................................................................................................................... 211
Viewing Hardware Log...............................................................................................................................................211
Viewing CMC Log and Enhanced Chassis Log..........................................................................................................212
Using Diagnostic Console................................................................................................................................................212
Resetting Components................................................................................................................................................... 213
Saving or Restoring Chassis Conguration......................................................................................................................213
Troubleshooting Network Time Protocol Errors...............................................................................................................214
Interpreting LED Colors and Blinking Patterns.................................................................................................................214
Troubleshooting Non-responsive CMC............................................................................................................................216
Observing LEDs to Isolate the Problem.....................................................................................................................216
Obtain Recovery Information From DB-9 Serial Port.................................................................................................217
Recovering Firmware Image......................................................................................................................................217
Troubleshooting Network Problems.................................................................................................................................217
Resetting Administrator Password.................................................................................................................................. 218
17 Using LCD Panel Interface......................................................................................... 220
LCD Navigation.............................................................................................................................................................. 220
Main Menu...............................................................................................................................................................222
LCD Setup Menu..................................................................................................................................................... 222
Language Setup Screen........................................................................................................................................... 222
Default Screen......................................................................................................................................................... 222
Graphical Server Status Screen................................................................................................................................223
Graphical Module Status Screen.............................................................................................................................. 223
Enclosure Menu Screen........................................................................................................................................... 223
Module Status Screen..............................................................................................................................................223
Enclosure Status Screen.......................................................................................................................................... 224
IP Summary Screen..................................................................................................................................................224
Diagnostics.....................................................................................................................................................................224
LCD Hardware Troubleshooting......................................................................................................................................224
Front Panel LCD Messages............................................................................................................................................ 226
LCD Error Messages...................................................................................................................................................... 226
LCD Module and Server Status Information...................................................................................................................230
18 Frequently Asked Questions.......................................................................................234
RACADM........................................................................................................................................................................234
Managing and Recovering a Remote System................................................................................................................. 234
Active Directory............................................................................................................................................................. 235
FlexAddress and FlexAddressPlus.................................................................................................................................. 236
iKVM.............................................................................................................................................................................. 237
IOM................................................................................................................................................................................238
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