Users Guide

Contacting Dell

NOTE: If you do not have an active Internet connection, you can find contact information on your

purchase invoice, packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-based support and service options. Availability varies by

country and product, and some services may not be available in your area. To contact Dell for sales,

technical support, or customer service issues:

1. Go to dell.com/support.

2. Select your support category.

3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the

page.

4. Select the appropriate service or support link based on your need.

Social Media Reference

To know more about the product, best practices, and information about Dell solutions and services, you

can access the social media platforms such as Dell TechCenter and YouTube. You can access blogs,

forums, whitepapers, how-to videos, and so on from the CMC wiki page at www.delltechcenter.com/

cmc. The following how-to videos are available for CMC 5.0:

• Replicating Server Configuration Profile in a PowerEdge M1000E Chassis

• Assigning Profiles to Server Slots Using Quick Deploy Feature

• Resetting iDRACs Without OS Reboot

• Multi-chassis management

These how-to videos are also available on YouTube.

For CMC documents and other related firmware documents, see www.dell.com/esmmanuals