Owner's Manual

438 Troubleshooting and Recovery
Resetting Forgotten Administrator Password
CAUTION: Many repairs may only be done by a certified service technician.
You should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.
To perform management actions, a user with Administrator privileges is
required. The CMC software has a user account password protection security
feature that may be disabled if the administrator account password is
forgotten. If the administrator account password is forgotten, it can be
recovered using the PASSWORD_RSET jumper on the CMC board.
The CMC board has a two-pin password reset connector as shown in
Figure 12-1. If a jumper is installed in the reset connector, the default
administrator account and password is enabled and set to the default
values of username: root and password: calvin. The administrator account is
reset regardless if the account has been removed, or if the password was
changed.
NOTE: Ensure the CMC module is in a passive state before you begin.
To perform management actions, a user with Administrator privileges is
required. If the administrator account password is forgotten, it can be reset
using the PASSWORD_RST jumper on the CMC board.
The PASSWORD_RST jumper uses a two-pin connector as shown in
Figure 12-1.
While the PASSWORD_RST jumper is installed, the default administrator
account and password is enabled and set to the following default values:
username: root
password: calvin