User's Manual

Using the iKVM Module 357
The message "User has been disabled as
another appliance is currently tiered"
appears on the monitor connected to
the rear panel.
A network cable is connected to the iKVM
ACI port connector and to a secondary
KVM appliance.
Only one connection is allowed at a time.
The ACI tiering connection has
precedence over the rear panel monitor
connection. The precedence order is front
panel, ACI, and then rear panel.
The iKVM’s amber LED is blinking. There are three possible causes:
There is problem with the iKVM,
for which the iKVM requires
reprogramming. To fix the problem,
follow the instructions for updating
iKVM firmware (see "Updating the iKVM
Firmware").
The iKVM is reprogramming the CMC
Console Interface. In this case, the CMC
Console is temporarily unavailable and
represented by a yellow dot in the OSCAR
interface. This process takes up to
15 minutes.
The iKVM firmware has detected a
hardware error. For additional
information, view the iKVM status.
To view iKVM status using the Web
interface:
1 Log in to the CMC Web interface.
2 Select iKVM in the system tree.
To view iKVM status using RACADM,
open a serial/Telnet/SSH text console to
CMC, log in, and type:
racadm getkvminfo
Table 10-6. Troubleshooting iKVM
(continued)
Problem Likely Cause and Solution