User's Manual

Troubleshooting and Recovery 409
a Navigate to the Chassis page, click the Power tab  Control subtab.
b Select the Reset CMC (warm boot) button.
c Click Apply .
The CMC automatically fails over to the redundant module, and that
module now becomes active.
5 Log into the active CMC using the default administrator username: root
and password:
calvin, and restore any necessary user account settings. The
existing accounts and passwords are not disabled and are still active.
6 Perform any needed management actions, including creating a new
administrator password in place of the forgotten one.
7 Remove the 2-pin PASSWORD_RST jumper and replace the jumper
plug.
a Press in the CMC release latch on the handle and move the handle
away from the module front panel. Slide the CMC module out of the
enclosure.
b Remove the 2-pin jumper and replace the jumper plug.
c Slide the CMC module into the enclosure. Reattach any cables that
were disconnected. Repeat step 4 to make the unjumpered CMC
module the active CMC.
Troubleshooting Alerting
Use the CMC log and the trace log to troubleshoot CMC alerts. The success
or failure of each e-mail and/or SNMP trap delivery attempt is logged into the
CMC log. Additional information describing the particular error is logged in
the trace log. However, since SNMP does not confirm delivery of traps, use a
network analyzer or a tool such as Microsoft’s snmputil to trace the packets
on the managed system.
You can configure SNMP alerts using the Web interface. For information, see
"Configuring SNMP Alerts."