Users Guide

Troubleshooting and recovery
This section explains how to perform tasks related to recovering and troubleshooting problems on the remote system using the CMC web
interface.
• Viewing chassis information.
• Viewing the event logs.
• Gathering configuration information, error status, and error logs.
• Using the diagnostic console.
• Managing power on a remote system.
• Managing Lifecycle Controller jobs on a remote system.
• Reset components.
• Troubleshooting Network Time Protocol (NTP) problems.
• Troubleshooting network problems.
• Troubleshooting alerting problems.
• Resetting forgotten administrator password.
• Saving and restoring Chassis configuration settings and certificates.
• Viewing error codes and logs.
Topics:
• Gathering configuration information, chassis status, and logs using RACDUMP
• General troubleshooting
• Resetting Forgotten Administrator Password
Gathering configuration information, chassis
status, and logs using RACDUMP
The racdump subcommand provides a single command to get comprehensive chassis status, configuration state information, and the
historic event logs.
The racdump subcommand displays the following information:
• General system/RAC information
• CMC information
• Chassis information
• Session information
• Sensor information
• Firmware build information
Supported interfaces
• CLI RACADM
• Remote RACADM
• Telnet RACADM
racdump includes the following subsystems and aggregates the following RACADM commands. For more information about racdump,
see the Dell Chassis Management Controller for PowerEdge FX2/FX2s RACADM Command Line Reference Guide.
Table 32. Racadm commands for subsystems
Subsystem RACADM Command
General System/RAC information
getsysinfo
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