Release Notes
6) Verify that all installed Shared PERC8 controllers are enabled by checking the Storage -> Controllers tab in
the CMC web interface. If the second Shared PERC8 controller is displayed as “Disabled PERC (Integrated
2)”, use the CMC command:
‘racadm raid enableperc:RAID.ChassisIntegrated.2-1’
to enable the previously disabled controller prior to performing Step 7 below. The VRTX chassis power
cycles after the Shared PERC8 enablement command is run.
7) Update the Shared PERC8 controller firmware on all installed controllers using the Storage -> Update tab in
the CMC web interface. Make sure to update both controllers in the High Availability Dual Shared PERC8
configuration in the same operation.
8) If a Shared PERC8 controller was required to be enabled for update in Step 6 above, you can disable the
controller again if required. Use the CMC command ‘racadm raid disableperc:Raid.ChassisIntegrated.2-
1’. This command results in a chassis power cycle.
Contacting Dell
Note: If you do not have an active Internet connection, you can find contact information on your purchase invoice,
packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and
product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer
service issues:
1. Visit dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.
4. Select the appropriate service or support link based on your need.
Accessing Documents from Dell Support Site
For information about documentation support:
1. Go to dell.com/support/manuals
2. In the Tell us about your Dell system section, under No, select Choose from a list of all Dell products and
click Continue.
3. In the Select your product type section, click Software and Security.
4. In the Choose your Dell Software section, click the required link from the following:
• Client System Management
• Enterprise System Management
• Remote Enterprise System Management
• Serviceability Tools
5. To view the document, click the required product version.
You can also directly access the documents using the following links:
•
For Chassis Management Controller documents -
dell.com/cmcmanuals
•
For iDRAC and Lifecycle Controller documents —
dell.com/idracmanuals
•
For Enterprise System Management documents —
dell.com/openmanagemanuals
•
For Serviceability Tools documents —
dell.com/serviceabilitytools
•
For Client System Management documents —
dell.com/OMConnectionsClient
•
For OpenManage Connections Enterprise systems management documents —
dell.com/OMConnectionsEnterpriseSystemsManagement
•
For OpenManage Connections Client systems management documents —
dell.com/OMConnectionsClient