Users Guide

Troubleshooting and recovery
This section explains how to perform tasks related to recovering and troubleshooting problems on the remote system using the CMC web
interface.
• Viewing chassis information.
• Viewing the event logs.
• Gathering conguration information, error status, and error logs.
• Using the diagnostic console.
• Managing power on a remote system.
• Managing Lifecycle Controller jobs on a remote system.
• Reset components.
• Troubleshooting Network Time Protocol (NTP) problems.
• Troubleshooting network problems.
• Troubleshooting alerting problems.
• Resetting forgotten administrator password.
• Saving and restoring Chassis conguration settings and certicates.
• Viewing error codes and logs.
Topics:
• Gathering conguration information, chassis status, and logs using RACDUMP
• General troubleshooting
• Resetting Forgotten Administrator Password
Gathering conguration information, chassis status,
and logs using RACDUMP
The racdump subcommand provides a single command to get comprehensive chassis status, conguration state information, and the
historic event logs.
The racdump subcommand displays the following information:
• General system/RAC information
• CMC information
• Chassis information
• Session information
• Sensor information
• Firmware build information
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