Users Guide

• Problem: Not able to import, export, or delete storage module licenses.
Resolution: Chassis conguration privilege is required to import, export, and delete storage module licenses.
Resetting Forgotten Administrator Password
CAUTION: Many repairs may only be done by a certied service technician. Perform troubleshooting and simple repairs
as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that came with the product.
To perform management actions, a user with Administrator privileges is required. The CMC software has a user account password
protection security feature that may be disabled if the administrator account password is forgotten. If the administrator account
password is forgotten, it can be recovered using the J_PWORD jumper on the CMC board.
The CMC board has a two-pin password reset connector as shown in the following gure. If a jumper is installed in the reset
connector, the default administrator account and password is enabled and set to the default values of username: root and
password: calvin. The administrator account is reset regardless if the account has been removed, or if the password was
changed.
NOTE: Make sure that the CMC module is in a passive state before you begin.
To perform management actions, a user with Administrator privileges is required. If the administrator account password is forgotten,
it can be reset using the J_PWORD jumper on the CMC board.
The J_PWORD jumper uses a two-pin connector as shown in the following gure.
While the J_PWORD jumper is installed, the default administrator account and password is enabled and set to the following default
values:
username: root
password: calvin
The administrator account is temporarily reset regardless if the administrator account was removed, or if the password was changed.
NOTE: When the J_PWORD jumper is installed, a default serial console conguration is used (rather than conguration
property values), as follows:
cfgSerialBaudRate=115200
cfgSerialConsoleEnable=1
cfgSerialConsoleQuitKey=^\
cfgSerialConsoleIdleTimeout=0
cfgSerialConsoleNoAuth=0
cfgSerialConsoleCommand=""
cfgSerialConsoleColumns=0
1. Press the CMC release latch on the handle and pull the module front panel. Slide the CMC module out of the enclosure.
NOTE: Electrostatic discharge (ESD) events can damage CMC. Under certain conditions, ESD may build up on your
body or an object, and then discharge into your CMC. To prevent ESD damage, take precautions to discharge static
electricity from your body while handling and accessing CMC outside the Chassis.
2. Remove the jumper plug from the password reset connector, and insert a 2-pin jumper to enable the default administrator
account. To locate the password jumper on the CMC board, see the following gure.
150