Users Guide

Table 32. Racadm commands for subsystems
Subsystem RACADM Command
General System/RAC information
getsysinfo
Session information
getssninfo
Sensor information
getsensorinfo
Switches information (IO Module)
getioinfo
Mezzanine card information (Daughter card)
getdcinfo
All modules information
getmodinfo
Power budget information
getpbinfo
NIC information (CMC module)
getniccfg
Trace log information
gettracelog
RAC event log
getraclog
System event log
getsel
Downloading SNMP Management Information Base le
The CMC SNMP Management Information Base (MIB) le denes the chassis types, events, and indicators. CMC enables you to
download the MIB le using the web interface.
To download the CMC's SNMP Management Information Base (MIB) le using the CMC web interface:
1. In the left pane, click Chassis Overview → Network → Services → SNMP.
2. In the SNMP Conguration section, click Save to download the CMC MIB le to your local system.
For more information about the SNMP MIB le, see the Dell OpenManage Server Administrator SNMP Reference Guide at
dell.com/support/manuals.
First steps to troubleshoot a remote system
The following questions are commonly used to troubleshoot high-level issues in the managed system:
• Is the system turned on or turned o?
• If turned on, is the operating system functioning, not responding, or stopped functioning?
• If turned o, did the power turn o unexpectedly?
Power Troubleshooting
The following information helps you to troubleshoot power supply and power-related issues:
• Problem: Congured the Power Redundancy Policy to Grid Redundancy, and a Power Supply Redundancy Lost event was
raised.
– Resolution A: This conguration requires the power supply in side 1 (the left slot) and the power supply in side 2 (the right
slot) to be present and functional in the enclosure. Additionally the capacity of each supply must be enough to support the
total power allocations for the chassis to maintain Grid redundancy.
– Resolution B: Check if all power supplies are properly connected to the two AC grids: the power supply in side 1 must be
connected to one AC grid, the one in side 2 must be connected to the other AC grid, and both AC grids must be working.
Grid Redundancy is lost when one of the AC grids is not functioning.
• Problem: The PSU state is displayed as Failed (No AC), even when an AC cord is connected and the power distribution unit is
producing good AC output.
– Resolution A: Check and replace the AC cord. Check and conrm that the power distribution unit providing power to the
power supply is operating as expected. If the failure still persists, call Dell customer service for replacement of the power
supply.
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