Troubleshooting

6 Updating M1000e Servers and Using in Chassis Management Controller (CMC) VRTX Chassis
2 Downloading Firmware Versions from Dell Support Site
You must download all the following 32-bit firmwares and install on the M1000e servers:
o BIOS version 1.7.6 or later for M520/M620, or version 2.0.24 for M820.
o DELL iDRAC7 1.40.40 or later for M520/M620, or version 1.50.50 or later for M820.
o CPLD 1.0.6 or later for M620. CPLD 1.0.5 or later for M520. CPLD 1.0.3 or later for M820.
You can update a firmware by using the following file types. However, in this white paper, the procedure to
update only by using a .exe file is discussed. For more information about other file types, see the iDRAC
User’s Guide available at dell.com/support/manuals.
o .exe (DUP—Dell Update Package)
o .d7
o .usc
o .pm
To download:
1. Go to http://www.dell.com/support/my-support/us/en/19?c=us&s=dhs&cs=19&l=en
2. In the Support section, if you know the service tag of your server, type in the Enter your Service Tag
box, and then click Submit. Else, in the General Support section, click Servers, Storage, &
Networking.
3. From the list of products, click PowerEdge, and then click M620.
4. On the Product Support page, click Get drivers, and then click View All Drivers.