User's Manual

ManualsBrandsDell ManualsSoftwareDell Chassis Management Controller Version 1.1

Contents 13

11 Troubleshooting and Recovery . . . . . . . 259

Overview . . . . . . . . . . . . . . . . . . . . . . . . . 259

Chassis Monitoring Tools

. . . . . . . . . . . . . . . . 259

Configuring LEDs to Identify Components

on the Chassis

. . . . . . . . . . . . . . . . . . . 259

Configuring SNMP Alerts

. . . . . . . . . . . . . . 260

Configuring E-mail Alerts

. . . . . . . . . . . . . . 265

First Steps to Troubleshooting a Remote System . . . . 268

Monitoring Power and Executing Power Control

Commands on the Chassis

. . . . . . . . . . . . . . . . 268

Viewing Power Budget Status

. . . . . . . . . . . 268

Executing a Power Control Operation

. . . . . . . 268

Viewing Chassis Summaries

. . . . . . . . . . . . . . 268

Viewing Chassis and Component Health Status

. . . . 272

Viewing the Event Logs

. . . . . . . . . . . . . . . . . 273

Viewing the Hardware Log

. . . . . . . . . . . . . 273

Viewing the CMC Log

. . . . . . . . . . . . . . . . 275

Using the Diagnostic Console

. . . . . . . . . . . . . . 277

Interpreting LED Colors and Blinking Patterns

. . . . . 278

Troubleshooting a Non-responsive CMC

. . . . . . . . 281

Observing the LEDs to Isolate the Problem

. . . . 281

Obtain Recovery Information From the DB-9

Serial Port

. . . . . . . . . . . . . . . . . . . . . . 281

Recovering the Firmware Image

. . . . . . . . . . 282

Troubleshooting Network Problems

. . . . . . . . . . 283

Troubleshooting Alerting

. . . . . . . . . . . . . . . . 283