Users Guide

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Troubleshooting and Recovery
This section explains how to perform tasks related to recovering and troubleshooting problems on the remote system
using the CMC web interface.
• Viewing chassis information.
• Viewing the event logs.
• Gathering configuration information, error status, and error logs.
• Using the diagnostic console.
• Managing power on a remote system.
• Managing Lifecycle Controller jobs on a remote system.
• Reset components.
• Troubleshooting Network Time Protocol (NTP) problems.
• Troubleshooting network problems.
• Troubleshooting alerting problems.
• Resetting forgotten administrator password.
• Saving and restoring Chassis configuration settings and certificates.
• Viewing error codes and logs.
Gathering Configuration Information, Chassis Status, and Logs
Using RACDUMP
The racdump subcommand provides a single command to get comprehensive chassis status, configuration state
information, and the historic event logs.
The racdump subcommand displays the following information:
• General system/RAC information
• CMC information
• Chassis information
• Session information
• Sensor information
• Firmware build information
Supported Interfaces
• CLI RACADM
• Remote RACADM
• Telnet RACADM
racdump includes the following subsystems and aggregates the following RACADM commands. For more information
about racdump, see the RACADM Command Line Reference Guide for CMC in PowerEdge VRTX .
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