Users Guide

First Steps to Troubleshoot a Remote System......................................................................................................170
Power Troubleshooting..................................................................................................................................170
Troubleshooting Alerts......................................................................................................................................... 172
Viewing Event Logs...............................................................................................................................................172
Viewing Hardware Log...................................................................................................................................172
Viewing Chassis Log...................................................................................................................................... 173
Using Diagnostic Console.....................................................................................................................................173
Resetting Components..........................................................................................................................................174
Saving or Restoring Chassis Configuration.......................................................................................................... 174
Troubleshooting Network Time Protocol (NTP) Errors.........................................................................................174
Interpreting LED Colors and Blinking Patterns..................................................................................................... 175
Troubleshooting Non-responsive CMC................................................................................................................ 177
Observing LEDs to Isolate the Problem..........................................................................................................177
Obtain Recovery Information from DB-9 Serial Port......................................................................................177
Recovering Firmware Image.......................................................................................................................... 178
Troubleshooting Network Problems.....................................................................................................................178
Troubleshooting Controller...................................................................................................................................179
18 Using LCD Panel Interface...................................................................................................181
LCD Navigation..................................................................................................................................................... 181
Main Menu..................................................................................................................................................... 182
KVM Mapping Menu...................................................................................................................................... 182
DVD Mapping................................................................................................................................................. 182
Enclosure Menu............................................................................................................................................. 183
IP Summary Menu..........................................................................................................................................183
Settings.......................................................................................................................................................... 183
Settings.......................................................................................................................................................... 183
Diagnostics........................................................................................................................................................... 184
Front Panel LCD Messages...................................................................................................................................184
LCD Module and Server Status Information.........................................................................................................185
19 Frequently Asked Questions................................................................................................189
RACADM...............................................................................................................................................................189
Managing and Recovering a Remote System...................................................................................................... 189
Active Directory....................................................................................................................................................191
FlexAddress and FlexAddressPlus....................................................................................................................... 191
IOM....................................................................................................................................................................... 193